Store Manager

Company: Urban Self Storage, Inc.
Location: Washington
Posted on: April 1, 2025

Job Description:

Are you a driven leader looking for a new opportunity? Urban Self Storage is seeking a talented Store Manager to join our team.This position is full-time, with a schedule of Tuesday through Saturday for an estimated 40 hours.Responsibilities:

• Manage day-to-day operations of a self storage facility
• Ensure the property is clean, safe & well-maintained (i.e. cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
• Organizing & delegating tasks to team members
• Working with vendors to meet deadlines & complete repairs and/or improvements
• Build relationships within local apartment communities and businesses to drive referral program
• Handle customer accounts including delinquency actions
• Tour storage spaces and assist customers throughout the rental process
• Timely email & phone correspondence
• Manage daily deposits & cash counts, including petty cash
• Identify areas of improvement & propose effective solutions
• Collaborate as a team player with a positive attitude
• Provide excellent customer service during every customer interaction
• Manage assigned KPIs to meet budget requirements, occupancy & rental goals
• Work closely with Team Leader to meet goals & accomplish tasks to improve overall operationsRequirements:
  • Positive energy with a customer focused attitude & approach
  • Strong attention to detail & problem-solving skills
  • Excellent communication & teamwork abilities
  • Ability to work weekends and/or holidays
  • Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
  • Possessing a personal vehicle and valid driver's license
  • Management history
  • Great listening skills & ability to take direction
  • Accomplish action items & goals set by team leadersCompensation:
    • $18.50 to $20.50 Per Hour
    • Additional monthly commissions and bonusesBenefits:
      • Industry leading medical, dental & vision benefits
      • $1,000 employer provided HRA
      • Paid sick leave & vacation
      • Independent work environment
      • Mileage reimbursement
      • Education & training programs
      • Opportunities for growth & development
      • $15,000 employer paid life insurance policy
      • Employer provided branded apparel
      • Supportive work environment
      • Employer provided storage spaceIf you are ready to excel in a rewarding management role with exceptional benefits and growth opportunities, apply now to become the Store Manager at Urban Self Storage!
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Keywords: Urban Self Storage, Inc., Washington DC , Store Manager, Hospitality & Tourism , Washington, DC