Senior Product Operations Manager
Company: hackerone
Location: Washington
Posted on: March 12, 2025
Job Description:
HackerOne is the global leader in human-powered security,
harnessing the creativity of the world's largest community of
security researchers with cutting-edge AI to protect your digital
assets. The HackerOne Platform combines the expertise of our elite
community and the most up-to-date vulnerability database to
pinpoint critical security flaws across your attack surface. Our
integrated solutions, including bug bounty, pentesting, code
security audits, spot checks, and AI red teaming, ensure continuous
vulnerability discovery and management throughout the software
development lifecycle. Trusted by industry leaders such as
Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and
the U.S. Department of Defense, HackerOne was named a Best
Workplace for Innovators by Fast Company in 2023 and a Most Loved
Workplace for Young Professionals in 2024.Senior Product Operations
ManagerRemote Location: Seattle, WA, San Francisco Bay Area,
Austin, TX, or Washington DC Position Summary HackerOne is seeking
a Senior Product Operations Manager who is entrepreneurial,
detail-oriented, and loves working across diverse teams. This role
must collaborate both within the Product & Design team and across
the organization in order to successfully advocate for improving
existing processes and programs, as well as managing
cross-functional operational efforts and ensuring open
communication flow across the company. Responsibilities will
include proactively identifying areas for improvement, building new
initiatives. The successful candidate has a passion for driving
continuous improvement, ensuring broad collaboration and
information sharing, and thrives in a team first, customer obsessed
culture.You will own critical company-wide initiatives such as our
roadmapping process, product release programs, and company-wide
communications. You will work hand in hand with our executive
leadership, engineers, designers, and other key cross-functional
partners and stakeholders to deliver impactful advances in the
product that drive key business results. At HackerOne, we embrace a
Flexible Work approach, enabling our team members to work remotely
while maintaining productivity and collaboration. We are seeking
candidates located in Seattle, WA, San Francisco Bay Area, Austin,
TX, or Washington DC, and the surrounding metropolitan areas, to
facilitate occasional in-person interactions as needed. While the
position is primarily remote, there will be periodic in-person
requirements to support team collaboration and foster stronger
connections. This approach ensures flexibility while providing
opportunities to build meaningful in-person relationships that
strengthen our team and company culture.Mission of the Product
Management Team at HackerOneThe HackerOne Product Team executes the
product vision and strategy to unlock the power of human
intelligence and talent to create a more secure
internet.Responsibilities
- Identifies, proposes, and partners on strategic Product
programs; works across the company to drive adoption and
orchestration of various workstreams
- Ensure cross-company communication and alignment within the
team and across all departments
- Orchestrate design processes to help create product experiences
that users love
- Designs structure for department or company-wide presentations
and take lead on agenda and cadence for any content prep
meetings
- Monitor & analyze trends to provide the key insights that drive
the performance of the team
- Partner with EPD & Data Science teams to develop a feature
tracking process that scales with product development
- Actively engage with Marketing, Customer, and Hacker Success
teams to ensure successful product launches and adoption
- Closely align with Engineering and Marketing leadership on
Product wide initiatives
- Executes on the culture of a data driven organization, embrace
the mindset of product iteration through analytical experiments and
calculated risks
- Embraces diversity of team and ideas and is an active driver of
positive cultureRequirements
- 4+ years experience in Product Operations or Program Management
at a fast-growing software company
- Track record of success delivering processes and frameworks
that drive business results
- Possesses excellent oral and written communication skills,
including communication with senior executives
- Experience working with Agile Software methodology
- Strong history working with product development and marketing
teams (references will be requested)
- Able to support teams in both North American and European time
zones
- Prior experience and success leading cross-functional teams
remotely, occasional travel required#LI-Remote#LI-SM1Job
Benefits:
- Health (medical, vision, dental), life, and disability
insurance*
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under
CO's Healthy Families and Workplaces Act)
- Employee Assistance Program
- Flexible Work Stipend*Eligibility may differ by countryWe are a
Circle Back Initiative Employer and commit to responding to every
applicant.We're committed to building a global team! For certain
roles outside the United States, U.K., and the Netherlands, we
partner with Remote.com as our Employer of Record (EOR).Employment
at HackerOne is contingent on a background check.HackerOne is an
Equal Opportunity Employer in the terms and conditions of
employment for all employees and job applicants without regard to
race, color, religion, sex, sexual orientation, age, gender
identity or gender expression, national origin, pregnancy,
disability or veteran status, or any other protected characteristic
as outlined by international, federal, state, or local laws.This
policy applies to all HackerOne employment practices, including
hiring, recruiting, promotion, termination, layoff, recall, leave
of absence, compensation, benefits, training, and apprenticeship.
HackerOne makes hiring decisions based solely on qualifications,
merit, and business needs at the time.For US based roles only:
Pursuant to the San Francisco Fair Chance Ordinance, all qualified
applicants with arrest and conviction records will be considered
for the position.HackerOne ValuesHackerOne commits to maintaining a
strong, inclusive culture built for our employees and our community
of hackers. We are driven by our five core values. We recognize
that our mission is bigger than us, and therefore act with
integrity at all times. As a team, we believe that transparency
builds trust so we default to disclosure in our communications.
Each individual executes with excellence, creating an environment
of greater alignment and greater autonomy. We win as a team and
respect all people to empower everyone to learn from each other,
innovate, and grow.Compensation Range: $130K - $155K
Keywords: hackerone, Washington DC , Senior Product Operations Manager, Executive , Washington, DC
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