Senior Commercial Property Manager
Company: EastBanc Inc
Location: Washington
Posted on: March 9, 2025
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Job Description:
EastBanc, Inc. is a Washington, DC-based real estate development
firm specializing in urban revitalization. Focusing on commercial,
residential, and mixed-use properties, we create long-term value
through strategic investments, innovative design, and high-quality
property management. Our projects transform cityscapes, fostering
vibrant communities and sustainable growth.
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Summary:
Seeking Senior Commercial Property Manager of a multi-asset
mixed-use urban retail and office portfolio with critical thinking,
financial acumen, and team management skills. Duties include but
are not limited to developing and executing an annual business
plan, financial reporting and management, maintaining property
operations and services, delivering best-in-class service,
supervising direct reports and contract personnel, managing the
performance of outside vendors, interfacing with the tenants on all
issues and concerns, and coordinating emergency response plans and
efforts.
Responsibilities:
--- Prepare budgets, financial reports, and other deliverables per
the management agreement
--- Prepare and present annual Operating Expense estimates and
reconciliations
--- Provide direction and leadership to on-site staff
--- Manage on-site staff for contracted services for the parking
garage, janitorial, security, etc.
--- Prepare scopes, bid, and craft service contracts for vendor
services, ensuring compliance with company contracting and
insurance requirements
--- Review service contracts annually, updating scopes of work
and/or securing competitive bids from other vendors to ensure value
for services performed
--- Conduct routine quality assurance reviews of the work order
system, following up with tenants on selected service calls to
evaluate the tenant's level of satisfaction with the work performed
and to ensure that the problem is thoroughly resolved
--- Liaise with tenant contacts to address issues with the physical
asset, operations, security, special events, etc.
--- Review tenant monthly payments to ensure timely remittance
--- Conduct regular building inspections, generating work orders
and/or contracting repairs as needed
--- Maintain emergency procedures manual and drill on emergency
evacuation procedures at least once annually
--- Respond to building emergencies to coordinate resources and
provide appropriate guidance in securing the emergency and
implementing corrective and preventive actions
--- Provide on-call support for after-hour issues that may arise
within the facility.
--- Demonstrate and maintain Outstanding Customer Service in all
areas of responsibility, including those of subordinates.
--- Other duties as assigned
Requirements and Qualifications:
--- Bachelor's degree or equivalent
--- RPA or CPM designation preferred
--- A minimum of ten years of experience in commercial property
management
--- Working knowledge of building systems
--- Strong customer service, interpersonal and supervisory
skills
--- Ability to work in a high-pressure atmosphere
--- Strong organizational skills
--- High degree of initiative, self-direction
--- Excellent written and oral communication skills
--- Proficiency in Microsoft Office Suite and experience with
property management software such as MRI
All employment decisions are made without regard to race, age,
creed, sex, religion, national origin, ancestry, disability status,
veteran status, sexual orientation, gender identity or expression,
genetic information, marital status, citizenship status, or any
other basis as is protected by local, state or federal law.
Keywords: EastBanc Inc, Washington DC , Senior Commercial Property Manager, Executive , Washington, DC
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