Operations Director, Client Services
Company: Sprucestreetcomp
Location: Washington
Posted on: March 4, 2025
Job Description:
Spruce Street Compliance is a political compliance firm based
out of Washington, DC and Philadelphia, PA. Our firm is committed
to supporting progressive causes and candidates nation-wide. This
position works directly with clients and helps maintain the smooth
operations in-house. This position will report to the COO and
President and work in hand with the compliance services team on
providing operations services to our range: $85,000-95,000/annually
+ generous benefits package including premium health insurance
benefits, retirement program, life insurance, and professional
development opportunities. This position is an in-person position
based in our Washington, DC office.Responsibilities for Clients and
Company
- Develop, implement, and maintain quality assurance
protocols
- Help grow the efficiency of existing organizational processes
and procedures to enhance and sustain the organization's internal
capacity
- Maintain the operational functions of the office; ordering
supplies, maintaining cleaning schedule, processing incoming mail,
processing outgoing mail
- Ensure client operational activities remain on time and within
a defined budget
- Track staffing requirements, help with hiring new employees as
needed for clients
- Lead, motivate, and support teams within a time-sensitive and
demanding environment
- Conduct budget reviews and report cost plans to upper
management
- Work in tandem with Compliance Managers on weekly accounts
payable processing to include confirming/assigning entering
invoices into accounting software and printing & mailing checks,
maintaining vendor W9s, monitoring cash accounts
- On-boarding and off-boarding staff for clients, including i9
verification with eVerify
- Monitor various aspects of an employee's benefits including
401k, PTO, sick leave,
- Monitor benefits administration for the Firm and our clients
and plan renewals
- Develop organizational employee handbook guidance for clients
in tandem with client's needs and client general counsel; project
manage finalizing the implementation of the handbooks and syncing
policies with payroll vendor
- Work with Compliance Team on complying with campaign finance,
nonprofit and IRS compliance requirementsExperience and Skills
- Bachelor's degree in operations management, business
administration, or related field
- 3-5 years proven experience in an operations position in a
campaign or nonprofit environment
- Knowledge of general business software and aptitude to learn
new applications; proficiency in GSuite and Quickbooks Online
- Experience processing payroll and PTO tracking
- Experience administering employee benefits
- Commitment to supporting progressive causes
- Experience with Human resources is a plus
- Commitment to working within a diverse and inclusive
workspace
- Commitment to progressive causes and values-driven workSalary:
$85,000 - $95,000 a yearSpruce Street Compliance is an equal
opportunity employer and committed to diversity, equity, and
inclusion among its staff. The firm strongly encourages candidates
from diverse backgrounds to apply and will hire based on
qualifications of the candidate without regard to race, religion,
color, national origin, ancestry, physical disability, mental
disability, medical condition, genetic information, marital status,
sex, gender, gender identity, gender expression, age, sexual
orientation, and military or veteran status.
#J-18808-Ljbffr
Keywords: Sprucestreetcomp, Washington DC , Operations Director, Client Services, Executive , Washington, DC
Didn't find what you're looking for? Search again!
Loading more jobs...