Dynamics 365 Architect

Company: Ziply Fiber
Location: Washington
Posted on: March 14, 2025

Job Description:

Everyone deserves the best internet possible, and that's the refreshingly great experience we're creating at Ziply Fiber. We're bringing fiber to more than one million homes and businesses across the broader Northwest. By pairing brilliantly fast internet with customer choice and control, we're making it simple and easy for you to connect to the things that matter most to you. Ziply Fiber is based in Kirkland, Washington, providing communities across Washington, Oregon, Idaho, and Montana with fiber internet in addition to streaming TV, privacy products, and phone service as well.Job DescriptionThis is a remote position.Position Title: Dynamics 365 Architect$90,000 to $150,000 annually DOEAt Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We're delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.We emphasize our values in all our interactions:Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.Job SummaryThis is a 100% remote position.As a Dynamics 365 Architect, you will be responsible for leading the design, development, and implementation of Microsoft Dynamics 365 and Power Platform solutions. You will play a pivotal role in defining the solution architecture, technical strategy, and best practices for Dynamics 365 and Power Platform deployments, ensuring they meet business needs, scalability requirements, and industry standards.In this role, you will provide technical leadership and strategic direction to internal customers and project teams, managing the entire implementation lifecycle while working closely with business analysts, developers, and key stakeholders to transform business requirements into scalable, high-performing, and future-ready solutions.Additionally, you will be responsible for ensuring seamless integrations with Power Platform (Power Apps, Power Automate, Power BI), Azure Services and third-party enterprise applications. You will oversee security models, DevOps practices, and performance optimization to ensure a robust and future-proof solution.This role requires deep technical expertise, a strong understanding of business processes, and the ability to work in a dynamic, fast-paced environment.Essential Duties and Responsibilities:The essential duties and responsibilities listed below are a range of duties performed by the employee and are not intended to reflect all duties performed.

• Lead the design, architecture, and implementation of Dynamics 365 CE solutions.
• Ensure scalability, security, and performance while defining technical architecture and integration strategies.
• Guide teams on customizations, configurations, plugins, workflows, and Power Automate flows.
• Ensure adherence to best practices, coding standards, and security guidelines.
• Lead integrations between Dynamics 365 CE, Azure, Power Platform, and third-party applications.
• Oversee data governance and quality strategies in Dataverse.
• Implement API-based integrations via Azure Logic Apps and API Management.
• Optimize and integrate Dynamics 365 CE modules, including Sales, Customer Service, Field Service, Customer Insights, Marketing, RSO, Intelligent Order Management, and Omnichannel Chat/IVR.
• Define and enforce role-based access control (RBAC), security models, and compliance frameworks.
• Optimize system performance, scalability, and regulatory compliance.
• Stay updated on Microsoft's roadmap, new features, and emerging technologies.
• Drive AI-powered automation, Copilot AI integrations, and Azure analytics.
• Collaborate with business stakeholders, IT leadership, and executive teams.
• Lead solution workshops and PoCs.
• Provide guidance on user adoption and training.
• Establish CI/CD pipelines and deployment strategies.
• Ensure smooth go-live transitions and ongoing support.
• Lead troubleshooting and resolution of technical issues.
• Perform other duties as required to support the business and evolving organization.Qualifications:
  • High school diploma or GED required.
  • Bachelor's degree in Computer Science, Information Technology, or a related field required. Master's degree preferred.
  • Minimum of seven (7) plus years of experience in Microsoft Dynamics 365 CE/CRM architecture and implementation.
  • Minimum of five (5) plus years of experience working with Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
  • Experience in enterprise solution architecture, system integration, and cloud-based deployments.
  • Deep expertise in Microsoft Dynamics 365 CE modules (Sales, Customer Service, Field Service, Customer Insights, Marketing, RSO, Intelligent Order Management, and Omnichannel Chat/IVR).
  • Strong understanding of Power Platform (Canvas & Model-Driven Apps, Power Automate, Power BI, Dataverse, Power Virtual Agents).
  • Experience with Azure services (Logic Apps, Functions, API Management, Service Bus, Event Grid).
  • Expertise in data migration, integration patterns, and API-based connectivity using Azure, SSIS, KingswaySoft, etc.
  • Strong knowledge of security models, role-based access control (RBAC), and compliance standards (CPNI, PCI, etc.).
  • Hands-on experience in DevOps, CI/CD pipelines, and ALM (Application Lifecycle Management).Knowledge, Skills, and Abilities:
    • Strong problem-solving and analytical thinking to design scalable and efficient solutions.
    • Excellent communication and stakeholder management skills.
    • Ability to lead technical teams, mentor developers, and collaborate with cross-functional teams.
    • Experience working in Agile/Scrum methodologies and leading development sprints.
    • Passion for continuous learning and innovation, staying up to date with Microsoft's roadmap and emerging technologies.Work AuthorizationApplicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.Diverse Workforce / EEOZiply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.Ziply Fiber requires a pre-employment background check as conditions of employment.
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Keywords: Ziply Fiber, Washington DC , Dynamics 365 Architect, Professions , Washington, DC