Lead Triage Security Analyst
Company: hackerone
Location: Washington
Posted on: March 7, 2025
Job Description:
HackerOne is the global leader in human-powered security,
harnessing the creativity of the world's largest community of
security researchers with cutting-edge AI to protect your digital
assets. The HackerOne Platform combines the expertise of our elite
community and the most up-to-date vulnerability database to
pinpoint critical security flaws across your attack surface. Our
integrated solutions, including bug bounty, pentesting, code
security audits, spot checks, and AI red teaming, ensure continuous
vulnerability discovery and management throughout the software
development lifecycle. Trusted by industry leaders such as
Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and
the U.S. Department of Defense, HackerOne was named a Best
Workplace for Innovators by Fast Company in 2023 and a Most Loved
Workplace for Young Professionals in 2024.Lead Triage Security
AnalystRemote Location: Seattle, WA; San Francisco Bay Area;
Austin, TX; or Washington, DCPosition Summary HackerOne is seeking
a dynamic individual with a passion for Information Security to
join our Technical Services team. Bug Bounty Triage Lead is a key
technical leadership role responsible for one of the biggest
programs on HackerOne. This role requires a combination of
technical expertise, leadership skills, and strategic thinking to
ensure efficient triage and team performance. Excellent
communication skills, intellectual curiosity and drive to provide
value to top HackerOne customers will ensure your success.At
HackerOne, we embrace a Flexible Work approach, enabling our team
members to work remotely while maintaining productivity and
collaboration. We are seeking candidates located in Seattle, WA;
San Francisco Bay Area; Austin, TX; or Washington, DC, and the
surrounding metropolitan areas, to facilitate occasional in-person
interactions as needed. While the position is primarily remote,
there will be periodic in-person requirements to support team
collaboration and foster stronger connections. This approach
ensures flexibility while providing opportunities to build
meaningful in-person relationships that strengthen our team and
company culture.What You Will Do
- Lead and manage the dedicated triage operations for one of
HackerOne's marquee customers, including onboarding and training
new team members
- Act as a subject matter expert on Bug Bounty Triage with deep
technical understanding of vulnerabilities and risks
- Act as the primary escalation point for triage situations
- Lead weekly/monthly/quarterly meetings to ensure efficient
operations and continuous improvement
- Own and implement changes in the vulnerability triage process
to improve efficiency and effectiveness
- Document, share, and maintain Standard Operating Procedures
(SOPs) around bug bounty triage
- Collaborate with leadership and cross-functional teams on
strategic roadmaps that align with broader business goals,
including crawl, walk, and run components
- Perform quality assurance on work done by team members
- Identify and escalate risks in Triage performance to leadership
and account teamsMinimum Qualifications
- 5+ years of experience in application security testing
- 1+ Technical leadership experience in past roles
- 2+ years of experience program managing complex technical
programs
- Proven experience with vulnerability disclosure and bug bounty
(experience managing a bug bounty program is a plus but not
required)
- Deep technical knowledge of application security
vulnerabilities, risks and severity rating frameworks such as
CVSS
- Excellent analytical and problem-solving skills
- Excellent communication skills, both written and verbal
- Ability to manage multiple priorities and stakeholders
effectively
- Must be willing to travel 30% of the time both locally and
internationallyPreferred Qualifications
- Past/present security community involvement is a plus
- Strong knowledge of cloud security on AWS
environmentCompensation Bands:San Francisco$176K - $198K * Offers
EquitySeattle, DC Area, Austin$158K - $178K * Offers
Equity#LI-Remote#LI-HM1Job Benefits:
- Health (medical, vision, dental), life, and disability
insurance*
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under
CO's Healthy Families and Workplaces Act)
- Employee Assistance Program
- Flexible Work Stipend*Eligibility may differ by countryWe are a
Circle Back Initiative Employer and commit to responding to every
applicant.We're committed to building a global team! For certain
roles outside the United States, U.K., and the Netherlands, we
partner with Remote.com as our Employer of Record (EOR).Employment
at HackerOne is contingent on a background check.HackerOne is an
Equal Opportunity Employer in the terms and conditions of
employment for all employees and job applicants without regard to
race, color, religion, sex, sexual orientation, age, gender
identity or gender expression, national origin, pregnancy,
disability or veteran status, or any other protected characteristic
as outlined by international, federal, state, or local laws.This
policy applies to all HackerOne employment practices, including
hiring, recruiting, promotion, termination, layoff, recall, leave
of absence, compensation, benefits, training, and apprenticeship.
HackerOne makes hiring decisions based solely on qualifications,
merit, and business needs at the time.For US based roles only:
Pursuant to the San Francisco Fair Chance Ordinance, all qualified
applicants with arrest and conviction records will be considered
for the position.HackerOne ValuesHackerOne commits to maintaining a
strong, inclusive culture built for our employees and our community
of hackers. We are driven by our five core values. We recognize
that our mission is bigger than us, and therefore act with
integrity at all times. As a team, we believe that transparency
builds trust so we default to disclosure in our communications.
Each individual executes with excellence, creating an environment
of greater alignment and greater autonomy. We win as a team and
respect all people to empower everyone to learn from each other,
innovate, and grow.Compensation Range: $158K - $198K
Keywords: hackerone, Washington DC , Lead Triage Security Analyst, Professions , Washington, DC
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