Assistant Branch Manager
Company: The Sherwin-Williams Company
Location: Fairfax
Posted on: March 2, 2025
Job Description:
The Branch Assistant Manager works with the Branch Manager to
organize, plan, and implement strategies in a Sherwin-Williams
Automotive Branch. This includes supporting all aspects of branch
operations, including customer service, sales, marketing,
merchandising, inventory, finances, and store safety. This role
will assist in supervising and training store staff.
The individual selected for this role will be expected to work at
Automotive Branch #9119 located at 8400 Hilltop Road, Fairfax, VA
22031
Job duties involve contact with customers, which may include
minors; and access to cash and other payment methods, electronic
equipment, personal information, store merchandise and other items
of value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history
is necessary to protect the business and its operations and
reputation and is necessary to protect the safety of the Company's
customers, staff, employees, vendors, contractors, and the general
public.
- Assist in developing and implementing branch market plan based
on market conditions, branch mission and financial/budget
objectives
- Support business strategies to increase sales and optimize
profitability
- Build and maintain knowledge of all products to ensure
effective customer recommendations
- Ensure high levels of customer satisfaction through excellent
service
- Verify customer orders and transactions are completed and
documented accurately
- Maintain branch inventory levels
- Ensure compliance with policies and procedures including
safety, loss prevention, and security
- Support employee training, development, performance management,
and corrective action
- Respond to and resolve any customer and/or employee
complaints
- Assist in determining staffing needs and develop work
schedules
- Analyze management and financial reports, including financial
ratios relative to Profit & Loss ("P&L")
- Assist with daily bank deposits
Minimum Requirements
- Must be at least eighteen 18 years of age
- Must be legally authorized to work in the country of employment
without needing sponsorship for employment work visa status now or
in the future
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to
retrieve material from shelves and floor stacks and lift and carry
up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must have at least one (1) year of work experience in retail,
sales, or customer service or have completed a Sherwin-Williams
Development Program
Preferred Qualifications
- Have at least three (3) years of work experience in customer
service, retail, or sales
- Have at least one (1) year of work experience in a
Sherwin-Williams Automotive Branch
- Have at least one (1) year of work experience in an automotive
aftermarket industry
- Have at least one (1) year of experience in leadership role(s),
supervising others, or leading teams
- Have at least one (1) year of work experience using Microsoft
Office products (e.g. Word, Excel, Power Point, Teams, and/or
Outlook)
- Have work experience using timekeeping and/or customer
relationship management ("CRM") systems
- Have an associate degree or higher in Business, Sales, or
Marketing
- Willingness to relocate for future job opportunities
Keywords: The Sherwin-Williams Company, Washington DC , Assistant Branch Manager, Executive , Fairfax, DC
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