ServiceNow Architect
Company: LightFeather
Location: Washington
Posted on: March 10, 2025
Job Description:
LightFeather is seeking a highly skilled and experienced
ServiceNow Architect to join our team in Washington, DC. This role
is focused on designing, implementing, and optimizing ServiceNow
solutions to support IT modernization initiatives. The ideal
candidate will have extensive expertise in ServiceNow architecture,
integration, and customization, as well as a strong track record of
leveraging ServiceNow to streamline workflows, improve service
delivery, and enhance operational efficiency.This is a Full Time,
Remote Position.Responsibilities:
- Design and optimize scalable ServiceNow solutions that align
with business and IT requirements, ensuring adherence to best
practices.
- Lead ServiceNow implementations, including solution design,
technical planning, and phased deployments, while ensuring
performance and maintainability.
- Collaborate with cross-functional teams to translate business
needs into detailed technical requirements and specifications.
- Develop custom applications and extend ServiceNow modules,
leveraging ServiceNow App Engine, Flow Designer, and scripting
capabilities.
- Integrate ServiceNow with external systems and third-party
applications, ensuring seamless data flow and robust security.
- Optimize ServiceNow workflows, manage data migrations, and
enhance system performance through best practices and platform
configuration.
- Conduct code reviews, testing, and deployment planning to
maintain high standards for reliability, scalability, and
security.
- Provide technical leadership by mentoring developers, guiding
stakeholders, and enforcing ServiceNow development best
practices.
- Create and maintain detailed documentation for applications,
system designs, configurations, integrations, and processes.
- Ensure compliance with IT security standards, data governance
policies, and regulatory requirements relevant to the
platform.
- Troubleshoot and resolve technical issues related to ServiceNow
performance and functionality.
- Drive continuous improvement by staying current with ServiceNow
updates and features, recommending system enhancements to align
with IT modernization goals.Required Qualifications and Skills:
- US Citizenship.
- Active clearance at the Secret level or above.
- ServiceNow Certified System Administrator (CSA).
- Minimum of 5 years of experience as a ServiceNow Architect or a
similar role.
- In-depth experience with ServiceNow integrations, custom
development, and troubleshooting.
- Expertise in implementing and optimizing ServiceNow modules
such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and
Reporting.
- Strong knowledge of ServiceNow data models, workflows,
scripting (JavaScript), REST APIs, and proficiency in web
technologies including HTML, CSS, and ServiceNow scripting
capabilities.
- Experience with ServiceNow upgrades, performance optimization,
and implementing best practices for scalability.
- Strong knowledge of data security practices and integration
security protocols.
- Excellent communication and collaboration skills to engage
effectively with both technical and non-technical
stakeholders.
- Strong problem-solving capabilities and a proven ability to
develop innovative solutions for complex technical challenges.
- Experience with Agile and DevOps methodologies.
- Self-motivated, proactive, and able to work independently in a
remote environment.Preferred:
- ServiceNow Certified Application Developer (CAD) or equivalent
certifications.
- Experience with Cloud platforms (AWS, Azure) and DevOps tools
(e.g., Jira, Jenkins, GitHub) is a plus.Why Join
LightFeather?You'll be part of a team dedicated to meaningful
impact, working on solutions that address mission-critical needs.
Experience variety, fulfillment, and the opportunity to work with
some of the best in the industry. We are committed to fostering a
diverse and inclusive environment where everyone is valued and
respected.Commitment to DiversityLightFeather is an equal
opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees, regardless of
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran, or disability status.
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Keywords: LightFeather, Washington DC , ServiceNow Architect, Professions , Washington, DC
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