Sales Director - ISP

Company: Ziff Davis
Location: Washington
Posted on: February 16, 2025

Job Description:

Ookla is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest, Downdetector, RootMetrics, and Ekahau. Ookla's complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights - helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.ISP Sales Director RoleThe ISP Sales Director role will work with Tier 2, Tier 3, and Tier 4 ISPs in the US and be focused on both new business and securing renewals, working on RFPs, preparing demos, and assisting in developing relationships with ISP customers. With an understanding of the telecom landscape, the Sales Director will assist in penetrating new customers as well as deepen working relationships across technical and procurement organizations at existing customers.Expectations for Success

• Responsible for sales activities with both new prospects and existing Ookla clients.
• Act as client's primary point for contract renewals and negotiations.
• Demonstrate product offerings and value proposition to customers via web or in-person meetings.
• Actively develop and grow relationships across your customer's business and technical organizations.
• Educate and support our clients to ensure optimum utilization of our product suite.
• Provide sales support to a customer base that consists mostly of seasoned technical, engineers, marketing, legal, and procurement staff.
• Engage with Director and Senior executives in support of their business needs.
• Partner internally with the technical account management team and sales directors to periodically review account health and identify opportunities for future growth within your accounts.
• Champion and advocate for customer requirements within Ookla by being the customer's voice internally.
• Continually develop your own knowledge and application of new technologies to support and enable growth of our customers.RequirementsThe heading says "requirements" but we're looking for the right person, not the exact list. If your life experience prepares you for similar challenges, we'd like to hear from you.
• Ability to travel domestically to support client engagements.
• Experience in the Telecommunications market (fixed and/or mobile networks, access).
• At least 2 years experience in a Sales or Business Development role, ideally working with ISPs.
• Strong verbal and written communications skills, able to effectively communicate across all levels of internal and client organizations within diverse global markets.
• Strategic account planning and execution skills.
• Experience working in Salesforce.
• Responsible, able to manage time effectively and work efficiently, both with and without direct supervision.
• Experience with negotiation of sales contracts with a consultative sales approach.
• Ability to manage multiple competing priorities.
• Experience with crowdsourcing, benchmarking or customer experience management is a plus.
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Keywords: Ziff Davis, Washington DC , Sales Director - ISP, Executive , Washington, DC