Business Analyst with Secret Clearance

Company: Swingtech Consulting Inc.
Location: Washington
Posted on: February 10, 2025

Job Description:

Business Analyst (US Citizens w/ Secret Clearance) -HybridAbout SwingtechSwingtech Consulting, Inc. provides technology and management consulting services for the federal, state, and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly executed solutions. We are rapidly growing, and we are always looking for intelligent and motivated people to join our team.Location: Washington, DC (Hybrid)Active Secret Clearance is requiredPosition Overview:Swingtech Consulting, Inc. is seeking a Business Analyst for an existing DoD Contract. The BA will be responsible for compiling customer requirements, managing the efforts of the development team and maintaining high customer satisfaction through high touch customer support.Responsibilities:

• Manage, track, and prioritize the support issues for the applications specified within the contract.
• Serve as the primary "intake" catalyst for the agency's 9-step web application support and modification processes and ensure that the development team is focused on Tier 3 issue resolutions.
• Effectively serve the customer base and the development team by routing requirements to the developers and preparing weekly progress reports on all maintenance activities and meetings.
• Work with the customer to elicit and document requirements for all application maintenance efforts, streamline identified requirements using our Agile-based processes, and coach team members on adopting Agile/Scrum practices that are tailored to meet specific business objectives.
• Collaborate with a wide range of team members and stakeholders on the applications specified within the contract.Requirements:
  • 8 plus years' experience as a Business Analyst on IT projects.
  • Bachelor's degree in a relevant field.
  • Experience with ServiceNow Portfolio Management.
  • Agile project management experience or a high degree of familiarity with Agile methodologies.
  • Familiarity with project management tools, including Microsoft Project and Jira.
  • High degree of attention to detail.
  • Experience providing customer support.
  • Strong written and oral communication skills.
  • Strong sense of organization and the ability to manage multiple priorities.
  • Able to facilitate requirements meetings and software demonstrations.
  • Experience with stakeholder engagement and facilitation.Company Offerings:
    • 15 PTO days.
    • 11 paid holidays.
    • Medical Insurance with 3 options (HSA with $600 Employer Contribution).
    • Dental Insurance with no age limit orthodonture.
    • Vision Insurance through EyeMed in and out of network coverage.
    • Short Term and Long-Term Disability coverage with 100% premium support.
    • Life insurance and AD&D with 100% premium support.
    • Supplemental Life Insurance.
    • Critical Care and Accident Insurance availability.
    • Pet Insurance through Nationwide.
    • Employee Assistance Program.
    • 401k with enrollment from day one. 4% deferral by company.
    • $1500 Annual Training Budget.
    • $1500 Referral bonus.
    • Eligibility for annual merit and discretionary bonus.Equal Opportunity Employer Minority/Female/Veterans/Disabled.
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Keywords: Swingtech Consulting Inc., Washington DC , Business Analyst with Secret Clearance, Professions , Washington, DC