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Support Desk Technician

Company: VirtualVocations
Location: Fairfax
Posted on: November 8, 2024

Job Description:

A company is looking for a Support Desk Technician responsible for providing quality services and solutions to clients while maintaining high client satisfaction.



Key Responsibilities

Provide helpdesk technical support to clients
Set up accounts in Active Directory, Exchange, and Office 365
Log client problem information and create service requests accurately and promptly


Required Qualifications

Associate's degree and two years of experience, or equivalent combination of education and experience
Current MTA (Microsoft Technology Associate) certification preferred
Proficiency with business collaboration tools such as MS Office applications
Organized and professional demeanor
Ability to prioritize multiple tasks and adapt to changing priorities

Keywords: VirtualVocations, Washington DC , Support Desk Technician, Professions , Fairfax, DC

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