Salesforce Administrator II

Company: The Fountain Group
Location: Washington
Posted on: April 3, 2025

Job Description:

Bill: $69.89Pay: $49Spread: 426Duration: 10 monthsHM: Jason SchumacherManager Updates 3/6Immediate tasks are going to be to take on the day-to-day management of internal SFDC instance and work on transitioning that org from centralized IT control to the business units. Building SOPs (soft skills, procedural) but also hard skills in knowing how to take on this admin role from an ext org and moving into bus unit.Must have: Salesforce administrator for at least a few years. Knowledge of APEX, VisualForce, LWC. Experience Cloud would be great.

• Later clarified requirements: Basic core Salesforce exp #1, #2 LWC, #3 VisualForce #5 Experience Cloud, #6 APEXTeachable: Omniscript, flows - core Salesforce tech but are teachable.Want to interview in next week or so.Pot to extend and convert could be possible. It is most likely not going to end should the worker's performance be up to par.Face to face is helpful, having someone local. Otherwise working in PT. Manager is in Seattle, rest of team (5) are in San Fran, either location would be very helpful to interact in person. Flexible on the onsite days.Interviews: 2 rounds - 1st round is panel assessment during interview, someone on the panel a SFDC admin / developer.If someone had less than 2 years as an admin this is too junior, 8 as an admin is too senior likely. Seeking a few years doing this type of job.Important that we have someone to think about what is the purpose, business needs, vs just execution of doing tasks. Manage the org vs buttons and writing APEX code - APEX is a nice to have but they will not be doing this their entire team here.Vendor ?s
  • In addition to the SFDC admin skills, what will stand out to you on a resume? Someone who has worked as a product owner, ultimately the hard skills are most important & this is what we are hiring for. Standing out is ability to think strategically about the business - the why behind this. Product owners generally have this. Not seeking hard PM skills though (he is saying product owners understand the why and business aspect). Nonprofit experience is a huge nice to have.
  • Trying to understand what makes someone overqualified? When I gave years exp 2-8 this was in relation to prior work exp as a SFDC Admin - hard technical skills. If they have product owner, not doing tech work, I do not consider this within the 2-8 years I mentioned.
  • Open to 10 years experience? Yes. I just don't want someone with too much experience and be bored. Someone with more exp may want to delegate the work, I need the hands-on, there is nobody to delegate the admin tasks to.
  • Huge advantage to development skills as we look down the road for this person. First half will be heavily on admin side.
  • Are you open to candidate with split Dev / Admin skills or would you see dev being overqualified? This would be a beneficial skillset to bring onboard.
  • Will interview candidates who are local to San Fran or Seattle before remote.
  • Nice to have exp in non profit - non profit space in general great soft skill for the space. The platform we are working on is Non-Profit Cloud for grants, it's a new product so we do not expect people have this.
  • Required certs? I don't know, this is out of my depth. I can follow up later today, we did not define this in the JD. We would expect an Admin cert at a minimum.
  • Public Sector or government outside of nonprofit could be helpful? YES
  • Big tech industry? Prefer public sector vs big tech. This is a preference, not a deal breaker exactly. This subject matter could be teachable.
  • Do you see in lieu of preferred product ownership experience that candidates that have a business analyst BG in additional to admin skills could also be considered a leg up? Yes, would be great. This would be super complimentary.
  • Confirming Experience Cloud is requirement to submit? Familiarity is a requirement, I don't care if they have built an experienced cloud site from ground up, I need them to understand how to work with Experience Cloud. Must have worked with previously.BR w/ MSP fee removed: $69.89_________________________Would you like supplier engagement?: Yes, Schumacher, Jason (jschumacher@salesforce.com)Actual Manager for onboarding: Tonya Newstetter__________________________Aside from the job description, can you provide an overview of what a day for this contractor will look like? The contractor will be doing a combination of Salesforce feature enhancement, buildout, and documentation of process as we transition our Salesforce org from our central IT department over to our department. They will need to be comfortable with both project management as well as hands-on work in Salesforce.Must have skills:
    • Salesforce Core
    • Apex
    • VisualForce
    • LWC
    • Experience CloudTeachable skills:
      • Agent BuilderOptional skills:
        • OmniScriptHow quickly are you looking to interview/hire? Within the next few weeks, but basically as quickly as possible.I understand this is approximately a 03/20/2025 to 01/30/2026 contract. Any possibility of extension or going perm? Yes - we would love to go perm, but do not have current available headcount. When that changes we would absolutely like to convert the right candidate.This role is located in Washington - Seattle.Can this position be fully remote? YesIf the role requires the worker to be onsite? No requirement, but if in SF or Seattle, would recommend 1-2 office days / week to align with team in Seattle or San Francisco.Any specific time zones this candidate will need to work to accommodate? PacificHow many interview rounds and will there be any assessments? We are aiming for 3 interviewersYears of Experience:How many years of experience would you consider overqualified? In terms of direct 1:1 experience with this role, maybe 8-10 would be overHow many years of experience would you consider underqualified? Less than 2 years of direct, 1:1 experience_______________________________Excited to make a difference by enabling others to use technology? The Salesforce Philanthropy team is looking for a Salesforce Administrator who can support the grantmaking efforts of the Salesforce Foundation and its corporate grantmaking efforts. This role is part technical project manager and part administrator. The Salesforce Administrator will be responsible for day-to-day support and administration of our Salesforce implementation (primarily Salesforce Sales Cloud and Nonprofit Cloud for Grantmaking).Key Responsibilities:
          • Act as frontline service owner for Salesforce platform
          • Ensure optimal performance of the Salesforce platform, including Nonprofit Cloud for Grantmaking
          • Manage transition of Salesforce platform from IT managed to business unit managed
          • Build rhythm of the business and documentation around administration and successful management of Salesforce platform
          • Partner closely with Salesforce Philanthropy team to prioritize work items and business changes to the Salesforce Platform
          • Manage Salesforce roles, profiles, sharing rules, public groups, workflow rules, process builders, and flows
          • Manage releases and prepare for upgrades
          • Address ad-hoc inbound Salesforce questions from business users
          • Build integrations using out of the box tools to connect Salesforce to tools like Slack
          • Ensure and validate data is updated or inserted to the correct records with tools like Data Loader
          • Manage projects related to Salesforce and Salesforce development with consultants and internal stakeholders
          • Manage Salesforce integrations such as DocuSign
          • Co-create and manage Salesforce product roadmap in conjunction with leadership
          • Mentorship and training of other team membersRequired Skills:
            • 2-5 years experience administering a Salesforce organization, with a focus on internal systems / business applications
            • Working knowledge of Apex, VisualForce, LWC, and Experience Cloud
            • Strong understanding of Salesforce platform customization and automation
            • Proficiency in managing access and permissions for both internal and external users
            • Interest in developing proficiencies with emergent technology and applying them to the Salesforce platform
            • Proven ability to translate complex and nuanced technical details into content for a wide range of audiences
            • Ability to manage multiple projects simultaneously while managing stakeholder expectations within a matrixed organization
            • Customer service oriented; able to meet others where they arePreferred Requirements:
              • Salesforce Advanced Administrator certification
              • Salesforce App Builder certification
              • Experience working with OmniScript
              • Experience working at a grantmaking organization
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Keywords: The Fountain Group, Washington DC , Salesforce Administrator II, Other , Washington, DC