MISSION SUPPORT SPECIALIST
Company: Department Of Homeland Security
Location: Washington
Posted on: April 3, 2025
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Job Description:
Summary
Organizational Location: This position is with the Department of
Homeland Security, within U.S. Customs and Border Protection, U.S.
Border Patrol, Border Patrol Headquarters, Chief of Staff,
Information Coordination Branch, located in Washinton D.C.
Additional selections may be made to include other organizational
divisions and/or units within the duty location(s) listed
above.
Help
Overview
* Accepting applications
* Open & closing dates
03/27/2025 to 04/02/2025
* Salary
$101,401 - $131,826 per year
* Pay scale & grade
GS 12
* Help
Location
1 vacancy in the following location:
* Washington, DC
* Remote job
No
* Telework eligible
No
* Travel Required
Occasional travel - You may be expected to travel for this
position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
12
* Job family (Series)
* 0301 Miscellaneous Administration And Program
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
USBP-IMP-12716745-CLK
* Control number
834262800
Help
This job is open to
* Internal to an agency
Current federal employees of the hiring agency that posted the job
announcement.
Clarification from the agency
Current U.S. Customs and Border Protection employees who are
currently working in a permanent competitive service position.
Help
Duties
In this Mission Support Specialist role, you will become a key team
member of homeland security professionals involved in planning and
carrying out a wide variety of administrative management and
program planning activities.
This position starts at a salary of $101,401.00 (GS-12, Step 1) to
$131,826.00 (GS-12, Step 10).
Typical duties of this assignment include:
* Providing staffing advice to senior U.S. Border Patrol Leaders
and staff.
* Generating and maintaining various reports, making updates and
providing information for U.S. Border Patrol's internal table of
Organization tracker and monitoring tickler reports and staffing
tables.
* Assisting with administrative operations within U.S. Border
Patrol Headquarters.
* Providing support with the performance appraisal and award
programs on employee eligibility for various awards.
GS Salary: Visit this link to view the locality pay tables by
geographic area. If you do not see your geographic area listed,
select the "Rest of United States" pay table. Some positions fall
under a special pay rate depending on the series, grade level and
location of the position.Please visit this link to view special pay
rate charts.
Help
Requirements
Conditions of Employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective
Service
* Primary U.S. residency for at least three of the last five years
(additional details below)
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing
procedures.
* As an employee of CBP, you will be joining a workforce that is
dedicated to accomplishing our mission while maintaining the trust
of our Nation by strictly adhering to all government ethics
standards. Your conduct will be subject to the ethics rules
applicable to all Executive Branch employees, and to CBP employees
specifically, as well as the criminal conflict of interest
statutes. Once you enter on duty, these rules include obtaining
approval for outside employment or business activity, to ensure
such employment or business activity is not prohibited and does not
interfere or conflict with performance of your official duties.
Please review further details via the following link.
* DHS uses E-Verify, an internet-based system, to confirm the
eligibility of all newly hired employees to work in the United
States. Learn more about E-Verify including your rights and
responsibilities.
* Bargaining Unit: This position is not covered under the
bargaining unit.
Qualifications
Experience: You qualify for the GS-12 grade level if you possess 1
year of specialized experience equivalent to at least the next
lower grade level, performing duties such as:
* Providing a consistently high level of customer service and
liaison to supervisors, managers, and executives in USBP and
outside agencies and organizations.
* Advising, creating, and submitting accurate personnel related
actions for promotions, reassignments, transfers, retirements,
awards, timecards, and leave.
* Providing guidance and interpretation of policies and procedures
to the supervisor and other senior managers.
* Developing and delivering briefings, project papers, status and
staff reports, and correspondence to managers to foster
understanding and acceptance of findings and recommendations.
* Managing base pay, premium pay, overtime, and leave entitlements
and administration.
NOTE: Your resume must explicitly indicate how you meet this
requirement, otherwise you will be found ineligible. Please see the
"Required Documents" section below for additional resume
requirements.
Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional;
philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.
You must:
* Meet all qualification requirements, including education if
applicable to this position, subject to verification at any stage
of the application process; and
* Meet all applicable Time in Grade requirements (current federal
employees must have served 52 weeks at the next lower grade or
equivalent grade band in the federal service) by 04/02/2025.
The Office of Personnel Management (OPM) must authorize employment
offers made to current or former political appointees. If you are
currently, or have been within the last 5 years, a political
Schedule A, Schedule C, Non-career SES or Presidential Appointee
employee in the Executive Branch, you must disclose this
information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP)
is a federal law enforcement agency that requires all applicants to
undergo a thorough background investigation prior to employment in
order to promote the agency's core values of vigilance, service to
country, and integrity. During the screening and/or background
investigation process, you will be asked questions regarding any
felony criminal convictions or current felony charges, the use of
illegal drugs (e.g., marijuana, cocaine, heroin, LSD,
methamphetamines, ecstasy), and the use of non-prescribed
controlled substances including any experimentation, possession,
sale, receipt, manufacture, cultivation, production, transfer,
shipping, trafficking, or distribution of controlled substances.
For additional information on the preemployment process, review the
following link: Applicant Resources - CBP Careers
Residency: There is a residency requirement for all applicants not
currently employed by CBP. Individuals are required to have
physically resided in the United States or its protectorates (as
declared under international law) for at least three of the last
five years. If you do not meet the residency requirement and you
have been physically located in a foreign location for more than
two of the last five years, you may request an exception to
determine if you are eligible for a residency waiver by meeting one
or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a
member of the military
* A dependent who was authorized to accompany a federal civilian or
member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S.
affiliated college or university
* Working as a contractor, intern, consultant or volunteer
supporting the U.S. government
Probationary Period: All employees new to the federal government
must serve a one year probationary period during the first year of
his/her initial permanent federal appointment to determine fitness
for continued employment. Current and former federal employees may
be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If
you have never worked for the federal government, you are not CTAP
eligible. View information about CTAP eligibilityon OPM's Career
Transition Resources website. You must submit the supporting
documents listed under the Required Documents section of this
announcement. To be considered well qualified under CTAP, you must
be rated at a minimum score of 85 for this position.
Education
Please see the Qualifications and Required Documents sections for
more information if education is applicable to this position.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a
disability (i.e., physical or mental), covered by the
Rehabilitation Act of 1973 as amended that would interfere with
completing the USA Hire Competency Based Assessments, you will be
granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and
appropriate supporting documentation for RA must be received prior
to starting the USA Hire Competency Based Assessments. Decisions on
requests for RA are made on a case-by-case basis. If you meet the
minimum qualifications of the position, after notification of the
adjudication of your request, you will receive an email invitation
to complete the USA Hire Competency Based Assessments, based on
your adjudication decision. You must complete all assessments
within 48 hours of receiving the URL to access the USA Hire
Competency Based Assessments, if you received the link after the
close of the announcement. To determine if you need a RA, please
review the Procedures for Requesting a Reasonable Accommodation for
Online Assessments here.
The Department of Homeland Security encourages persons with
disabilities to apply, to include persons with intellectual, severe
physical or psychiatric disabilities, as defined by 5 CFR -
213.3102(u), and/or Disabled Veterans with a compensable
service-connected disability of 30 percent or more as defined by 5
CFR - 315.707. Veterans, Peace Corps/VISTA volunteers, and persons
with disabilities possess a wealth of unique talents, experiences,
and competencies that can be invaluable to the DHS mission. If you
are a member of one of these groups, you may not have to compete
with the public for federal jobs. To determine your eligibility for
non-competitive appointment and to understand the required
documentation, click on the links above or contact the Servicing
Human Resources Office listed at the bottom of this
announcement.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Opens in a new windowLearn
more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the
qualifications above.
Applicants will only be considered for the Eligibilities for which
they claim in the job questionnaire AND must provide the supporting
documentation. Applicants will not be considered for Eligibilities
for which they did not claim, regardless of the documentation
submitted with the application.
https://apply.usastaffing.gov/ViewQuestionnaire/12716745
You will be evaluated based on how well you meet the qualifications
listed in this vacancy announcement. Your qualifications will be
evaluated based on your application materials (e.g., resume,
supporting documents), your responses on the application
questionnaire, and your responses to all assessments required for
this position. You will be assessed on the following competencies
(knowledge, skills, abilities, and other characteristics).
This self-assessment will be used to assess the following technical
competencies or KSAs:
* Ability to organize and prioritize workload.
* Ability to research, interpret, and evaluate information.
* Skill in establishing priorities and organizing precedents.
* Ability to interpret directives, regulations and policies.
* Ability to provide a consistently high level of professional
customer service.
To be considered for this position, you must complete all required
steps in the process. In addition to the application and
application questionnaire, this position requires an online
assessment. The online assessment measures critical general
competencies required to perform the job.
The USA Hire Assessment will be used to assess the following
general competencies:
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading
* Reasoning
* Self-Managment
* Stress Tolerance
* Teamwork
If you are best qualified, you may be referred to the hiring
manager for consideration and may be contacted for an interview. As
a part of the interview process, additional selection criteria may
be administered by the hiring manager. Preview
https://apply.usastaffing.gov/ViewQuestionnaire/12716745
In order to be considered for this position, you must complete all
required steps in the process. In addition to the application and
application questionnaire, this position requires an online
assessment. The online assessment measures critical general
competencies required to perform the job.
Overstating your qualifications and/or experience in your
application materials or application questionnaire may result in
your removal from consideration. Cheating on the online assessment
may also result in your removal from consideration.
* Benefits
Help
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. Opens in a new windowLearn
more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have
access to a range of benefits. Your benefits depend on the type of
position you have - whether you're a permanent, part-time,
temporary or an intermittent employee. You may be eligible for the
following benefits, however, check with your agency to make sure
you're eligible under their policies.
* Your resume: A resume describing your job-related qualifications
is required and will be used for the purpose of reviewing your
qualifications and determining what training, if any, would be
required when placed. A resume in English is required. It must
contain your full legal name, address, phone number, complete work
history including a detailed description of your duties, the dates
you performed those duties (MM/DD/YY), your hours worked per week,
job title, as well as series, grade, and salary (if applicable).
For additional required items, see the link. *Note- It is
recommended that you upload your resume as a PDF instead of a Word
document to ensure document quality. Ensure that your uploaded
resume is not a password protected document, to include Office 365
passwords.
* Your responses to the job questionnaire:
https://apply.usastaffing.gov/ViewQuestionnaire/12716745
* Your responses to the USA Hire Competency Based Assessment
* Are you a current or former federal employee? ALL CURRENT AND
FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR
SF-50 (Notification of Personnel Action) showing competitive
status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block
34. Additionally, applicants should also submit a SF-50 reflecting
the highest grade held on a permanent basis in the competitive
service or the full performance level of your current position,
whichever is higher, AND an SF-50 to support having met the
time-in-grade requirement of having served 52 weeks at the grade
level (or equivalent) below the grade level(s) for this position.
Current CBP Employees are encouraged, but not required, to submit
an SF-50(s) for CBP experience; however, additional SF-50(s) are
required when using federal experience outside of CBP to receive
credit towards the requirements above. Examples of appropriate
SF-50s include promotions, within-grade increases, and
accessions.
* Are you claiming special priority selection rights under the
Agency Career Transition Assistance Program (CTAP)? You must submit
a separation notice; your most recent SF-50 (noting your current
position, grade level and duty location); a copy of your most
recent performance rating; an agency certification that you cannot
be placed after injury compensation has been terminated; an OPM
notification that your disability annuity has been terminated; or a
Military Department of National Guard Bureau notification that you
are retired under 5 U.S.C. 8337(h) or 8456.
* Are you a current or former political Schedule A, Schedule C,
Non-career SES or Presidential Appointee employee? Submit a copy of
your initial and termination SF-50s, along with a statement that
provides the following information regarding your most recent
political appointment.
* If you are requesting a reasonable accommodation to the USA Hire
Competency Based Assessments, submit documentation to support your
request, including the Reasonable Accommodation Request Form found
here.
* You may be asked to provide a copy of your recent performance
appraisal and/or incentive awards.
* Due weight will be given to performance appraisals and incentive
awards in merit promotion selection decisions in accordance with 5
CFR 335.103(b)(3).
* How to Apply
Please read the entire announcement and all the instructions before
you begin an application. To apply and be considered for this
position, you must complete all required questionnaires,
assessments and submit all required documentation as specified in
the How to Apply and Required Documents section. All application
materials, including transcripts, must be in English. The complete
application package must be submitted by 11:59 PM (ET) on
04/02/2025 to receive consideration. The application process is as
follows:
* Click the Apply Online button.
* Answer the questions presented in the application and attach all
necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on the
announcement 04/02/2025.
* If you are required to complete any USA Hire Assessments, you
will be notified after submitting your application. The
notification will be provided in your application submission screen
via email. The notification will include your unique assessment
access link to the USA Hire system and the completion deadline.
Additionally, in USAJOBS you can click "Track this application" to
return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is
granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You
will have the opportunity to request a testing accommodation before
beginning the assessments should you have a disability covered
under the Rehabilitation Action of 1973 as amended.
* Set aside at least 3 hours to take these assessments; however,
most applicants complete the assessments in less time. If you need
to stop the assessments and continue at a later time, you can
re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one
year (in most cases) from the date you complete an assessment. If
future application you submit require completion of the same
assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable
accommodation information, and to request assistance regarding the
USA Hire Assessments, review the following resources: USA Hire
Assessments.
To update your application, including supporting documentation:
During the announcement open period, return to your USAJOBS
account, find your application record and click Edit my
application. This option will no longer be available once the
announcement has closed.
To view the announcement status or your application status: Click
on How to See your Application and Job Status. Your application
status page is where you can view your application status, USA Hire
assessment completion status, and review your notifications sent by
the hiring agency regarding your application.
Applications and supporting documentation will not be accepted by
mail or email. The address below is for inquiries only. You may
apply more than once, but the most recent application is the only
one that will be used. You must submit your resume, your online
questionnaire, and any supporting documents by 11:59 PM Eastern
Time on 04/02/2025. Do notsubmit documents as a PDF Portfolios.
It is your responsibility to verify that any information entered or
uploaded is received and is accurate. Human Resources will not
modify or change any part of your application. Determining your
eligibility and qualifications is dependent on the supporting
documentation and information provided, which may impact your
referral for further consideration.
DHS offers competitive salaries and an attractive benefits package,
including: health, dental, vision, life, and long-term care
insurance; retirement plan; Thrift Savings Plan [similar to a
401(k)]; Flexible Spending Account; Employee Assistance Program;
personal leave days; and paid federal holidays. Other benefits may
include: flexible work schedules; tuition reimbursement;
transportation subsidies; uniform allowance; health and wellness
programs; and fitness centers. DHS is committed to employee
development and offers a variety of employee training and
developmental opportunities. For more information visit, DHS
Careers website and select "Benefits." Disabled veteran leave will
be available to any Federal employee hired on or after November 5,
2016, who is a veteran with a service-connected disability rating
of 30 percent or more.
The Fair Chance to Compete for Jobs Act prohibits the Department of
Homeland Security and its Components from requesting an applicant's
criminal history record before that individual receives a
conditional offer of employment. In accordance with 5 U.S. Code -
9202(c) and 5 C.F.R - 920.201 certain positions are exempt from the
provisions of the Fair Chance to Compete Act. Applicants who
believe they have been subjected to a violation of the Fair Chance
to Compete for Jobs Act, may submit a written complaint to
hc-recordsmgmt@cbp.dhs.gov.
View common definitions of terms in this announcement.
Agency contact information
CBP Hiring Center
Phone 952-857-2932 Email CBPhiring-applicantinquiry@cbp.dhs.gov
Address United States Border Patrol
Please read entire announcement
Please apply online
Washington, DC 20229
US
Next steps
The open period for this job opportunity announcement may be
extended to allow for a sufficient applicant pool.
Based on your application and your responses to the application
questionnaire, you may be presented with instructions on how to
access the USA Hire system to complete the online assessments. The
online assessments must be completed within 48 hours following the
close of this announcement. You will have the opportunity to
request a testing accommodation for the assessment should you have
a disability covered under the Americans with Disabilities Act
(ADA).
Your assessment results will be kept on record for one year and
used toward future positions for which you might apply that require
the same assessments.
Once the job opportunity announcement has closed, we will assess
your experience and training, identify the best qualified
applicants, and refer those applications to the hiring manager for
further consideration and interviews. You will be notified by email
after each of these steps has been completed. Stay informed of
changes to your application status by signing up for automatic
email alerts with your USAJOBS account. If you are referred, you
will receive a final notification of the disposition of the
announcement. We expect to make a tentative job offer within 60
days after the close of the announcement. If you are selected, we
may conduct a suitability/security background investigation.
If you receive a conditional offer of employment for this position,
you will be required to complete an Optional Form 306, Declaration
for Federal Employment, and to sign and certify the accuracy of all
information in your application, prior to entry on duty. False
statements on any part of the application may result in withdrawal
of offer of employment, dismissal after beginning work, fine, or
imprisonment.
Any offers of employment made pursuant to this announcement will be
consistent with all applicable authorities, including Presidential
Memoranda, Executive Orders, interpretive U.S. Office of Management
and Budget (OMB) and U.S. Office of Personnel Management (OPM)
guidance, and Office of Management and Budget plans and policies
concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission
for DHS to share your application with others in DHS for similar
positions.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
* Your resume: A resume describing your job-related qualifications
is required and will be used for the purpose of reviewing your
qualifications and determining what training, if any, would be
required when placed. A resume in English is required. It must
contain your full legal name, address, phone number, complete work
history including a detailed description of your duties, the dates
you performed those duties (MM/DD/YY), your hours worked per week,
job title, as well as series, grade, and salary (if applicable).
For additional required items, see the link. *Note- It is
recommended that you upload your resume as a PDF instead of a Word
document to ensure document quality. Ensure that your uploaded
resume is not a password protected document, to include Office 365
passwords.
* Your responses to the job questionnaire:
https://apply.usastaffing.gov/ViewQuestionnaire/12716745
* Your responses to the USA Hire Competency Based Assessment
* Are you a current or former federal employee? ALL CURRENT AND
FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR
SF-50 (Notification of Personnel Action) showing competitive
status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block
34. Additionally, applicants should also submit a SF-50 reflecting
the highest grade held on a permanent basis in the competitive
service or the full performance level of your current position,
whichever is higher, AND an SF-50 to support having met the
time-in-grade requirement of having served 52 weeks at the grade
level (or equivalent) below the grade level(s) for this position.
Current CBP Employees are encouraged, but not required, to submit
an SF-50(s) for CBP experience; however, additional SF-50(s) are
required when using federal experience outside of CBP to receive
credit towards the requirements above. Examples of appropriate
SF-50s include promotions, within-grade increases, and
accessions.
* Are you claiming special priority selection rights under the
Agency Career Transition Assistance Program (CTAP)? You must submit
a separation notice; your most recent SF-50 (noting your current
position, grade level and duty location); a copy of your most
recent performance rating; an agency certification that you cannot
be placed after injury compensation has been terminated; an OPM
notification that your disability annuity has been terminated; or a
Military Department of National Guard Bureau notification that you
are retired under 5 U.S.C. 8337(h) or 8456.
* Are you a current or former political Schedule A, Schedule C,
Non-career SES or Presidential Appointee employee? Submit a copy of
your initial and termination SF-50s, along with a statement that
provides the following information regarding your most recent
political appointment.
* If you are requesting a reasonable accommodation to the USA Hire
Competency Based Assessments, submit documentation to support your
request, including the Reasonable Accommodation Request Form found
here.
* You may be asked to provide a copy of your recent performance
appraisal and/or incentive awards.
* Due weight will be given to performance appraisals and incentive
awards in merit promotion selection decisions in accordance with 5
CFR 335.103(b)(3).
Help
How to Apply
Please read the entire announcement and all the instructions before
you begin an application. To apply and be considered for this
position, you must complete all required questionnaires,
assessments and submit all required documentation as specified in
the How to Apply and Required Documents section. All application
materials, including transcripts, must be in English. The complete
application package must be submitted by 11:59 PM (ET) on
04/02/2025 to receive consideration. The application process is as
follows:
* Click the Apply Online button.
* Answer the questions presented in the application and attach all
necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on the
announcement 04/02/2025.
* If you are required to complete any USA Hire Assessments, you
will be notified after submitting your application. The
notification will be provided in your application submission screen
via email. The notification will include your unique assessment
access link to the USA Hire system and the completion deadline.
Additionally, in USAJOBS you can click "Track this application" to
return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is
granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You
will have the opportunity to request a testing accommodation before
beginning the assessments should you have a disability covered
under the Rehabilitation Action of 1973 as amended.
* Set aside at least 3 hours to take these assessments; however,
most applicants complete the assessments in less time. If you need
to stop the assessments and continue at a later time, you can
re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one
year (in most cases) from the date you complete an assessment. If
future application you submit require completion of the same
assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable
accommodation information, and to request assistance regarding the
USA Hire Assessments, review the following resources: USA Hire
Assessments.
To update your application, including supporting documentation:
During the announcement open period, return to your USAJOBS
account, find your application record and click Edit my
application. This option will no longer be available once the
announcement has closed.
To view the announcement status or your application status: Click
on How to See your Application and Job Status. Your application
status page is where you can view your application status, USA Hire
assessment completion status, and review your notifications sent by
the hiring agency regarding your application.
Applications and supporting documentation will not be accepted by
mail or email. The address below is for inquiries only. You may
apply more than once, but the most recent application is the only
one that will be used. You must submit your resume, your online
questionnaire, and any supporting documents by 11:59 PM Eastern
Time on 04/02/2025. Do notsubmit documents as a PDF Portfolios.
It is your responsibility to verify that any information entered or
uploaded is received and is accurate. Human Resources will not
modify or change any part of your application. Determining your
eligibility and qualifications is dependent on the supporting
documentation and information provided, which may impact your
referral for further consideration.
DHS offers competitive salaries and an attractive benefits package,
including: health, dental, vision, life, and long-term care
insurance; retirement plan; Thrift Savings Plan [similar to a
401(k)]; Flexible Spending Account; Employee Assistance Program;
personal leave days; and paid federal holidays. Other benefits may
include: flexible work schedules; tuition reimbursement;
transportation subsidies; uniform allowance; health and wellness
programs; and fitness centers. DHS is committed to employee
development and offers a variety of employee training and
developmental opportunities. For more information visit, DHS
Careers website and select "Benefits." Disabled veteran leave will
be available to any Federal employee hired on or after November 5,
2016, who is a veteran with a service-connected disability rating
of 30 percent or more.
The Fair Chance to Compete for Jobs Act prohibits the Department of
Homeland Security and its Components from requesting an applicant's
criminal history record before that individual receives a
conditional offer of employment. In accordance with 5 U.S. Code -
9202(c) and 5 C.F.R - 920.201 certain positions are exempt from the
provisions of the Fair Chance to Compete Act. Applicants who
believe they have been subjected to a violation of the Fair Chance
to Compete for Jobs Act, may submit a written complaint to
hc-recordsmgmt@cbp.dhs.gov.
View common definitions of terms in this announcement.
Read more
Agency contact information
CBP Hiring Center
Phone 952-857-2932 Email CBPhiring-applicantinquiry@cbp.dhs.gov
Address United States Border Patrol
Please read entire announcement
Please apply online
Washington, DC 20229
US
Next steps
The open period for this job opportunity announcement may be
extended to allow for a sufficient applicant pool.
Based on your application and your responses to the application
questionnaire, you may be presented with instructions on how to
access the USA Hire system to complete the online assessments. The
online assessments must be completed within 48 hours following the
close of this announcement. You will have the opportunity to
request a testing accommodation for the assessment should you have
a disability covered under the Americans with Disabilities Act
(ADA).
Your assessment results will be kept on record for one year and
used toward future positions for which you might apply that require
the same assessments.
Once the job opportunity announcement has closed, we will assess
your experience and training, identify the best qualified
applicants, and refer those applications to the hiring manager for
further consideration and interviews. You will be notified by email
after each of these steps has been completed. Stay informed of
changes to your application status by signing up for automatic
email alerts with your USAJOBS account. If you are referred, you
will receive a final notification of the disposition of the
announcement. We expect to make a tentative job offer within 60
days after the close of the announcement. If you are selected, we
may conduct a suitability/security background investigation.
If you receive a conditional offer of employment for this position,
you will be required to complete an Optional Form 306, Declaration
for Federal Employment, and to sign and certify the accuracy of all
information in your application, prior to entry on duty. False
statements on any part of the application may result in withdrawal
of offer of employment, dismissal after beginning work, fine, or
imprisonment.
Any offers of employment made pursuant to this announcement will be
consistent with all applicable authorities, including Presidential
Memoranda, Executive Orders, interpretive U.S. Office of Management
and Budget (OMB) and U.S. Office of Personnel Management (OPM)
guidance, and Office of Management and Budget plans and policies
concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission
for DHS to share your application with others in DHS for similar
positions.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
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Help
Overview
* Accepting applications
* Open & closing dates
03/27/2025 to 04/02/2025
* Salary
$101,401 - $131,826 per year
* Pay scale & grade
GS 12
* Location
1 vacancy in the following location:
* Washington, DC
* Remote job
No
* Telework eligible
No
* Travel Required
Occasional travel - You may be expected to travel for this
position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
12
* Job family (Series)
* 0301 Miscellaneous Administration And Program
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
USBP-IMP-12716745-CLK
* Control number
834262800
This job originated on www.usajobs.gov. For the full announcement
and to apply, visit www.usajobs.gov/job/834262800. Only resumes
submitted according to the instructions on the job announcement
listed at www.usajobs.gov will be considered.
Keywords: Department Of Homeland Security, Washington DC , MISSION SUPPORT SPECIALIST, Other , Washington, DC
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