Bilingual Case Manager - Perm. Supportive Housing

Company: Community Connections, Inc.
Location: Washington
Posted on: March 29, 2025

Job Description:

Job Category: CLINICAL SERVICESRequisition Number: BILIN001266Posted: February 4, 2025Full-TimeSalary Range: $42,400 USD to $63,600 USDPAY RANGE: $45,050 - $59,000 depending on years of experiencePOSITION SUMMARYThe Bilingual Permanent Supportive Housing (PSHP) Case Manager, Scattered Site, will manage a case load of up to 25 individual residents or families located in scattered sites or site-based locations in Washington, D.C. The Case Manager will deliver housing placement and community-based supportive services to a group of clients assessed, prioritized, and referred from the Department of Human Services (DHS). This position does require usage of personal vehicle to travel around the community to meet clients and clients' network.This position qualifies for a Bilingual Pay Differential based on Community Connections Bilingual Pay Differential policy.KEY RESPONSIBILITIES

• Work with individual clients and/or families to develop service plans, set goals and implement strategies to meet goals under the direction of the PSHP Program Manager.
• Ensure that each client has an individualized housing stability plan that is shared with all appropriate providers and network members.
• Develop supportive relationships with clients to enhance their ability to be self-sufficient.
• Assist in processing housing applications, lease agreements with landlords, families, and contractors when needed.
• Assist clients in acquiring skills and resources necessary for successful community living with at least 80% of the time being spent in direct contact with consumers and network members either in person or via telephone.
• Provide support and consultation to members of the client's network with at least 70% of the time spent in the field conducting monthly home visits, community visits, and phone calls.
• Develop strategies with the client so that he or she can maintain living outside of institutional settings.
• Assess and refer each client to the appropriate supportive services to achieve Service Plan goals.
• Participate in psycho-educational and skill development groups as appropriate.
• Participate in ongoing training activities offered by CC and DHS.
• Complete documentation within 48 hours of contact with consumer or network member.In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:
  • Model and reinforce Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia.
  • Model and reinforce Community Connections values of quality, innovation, respect, equity, and integrity daily.
  • Reinforce Community Connection's commitment to diversity, equity, and inclusion.
  • Protect the privacy of our consumer's protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
  • Complete and stay current on role specific and organizational wide training.
  • Perform other duties as assigned on an as-needed basis.DESIRED KNOWLEDGE/SKILLS/ABILITIESEducation and Certifications
    • Bachelor's degree in social work, psychology, sociology, counseling, or related social service/science or healthcare discipline required. High School Diploma/GED plus 4 or more years of experience working with vulnerable and marginalized populations may be substituted for educational requirements.
    • Possession of a valid driver's license and auto insurance required.Skills
      • 1 year of experience providing case management services required.
      • Fluency in Spanish.
      • Experience working with adults with serious mental illness, chronically homeless adults, and/or adults with substance use.
      • Excellent written and oral communication skills.
      • Strong interpersonal and organizational skills to meet all goals and objectives for the position.
      • Keen attention to detail, follow through and organization.
      • Strong computer proficiency (Microsoft Office Suite, Box, and Case-Management Software).Abilities
        • Ability to respond and remain calm in crisis situations.
        • Ability to work independently and as part of a small team.
        • Ability to travel and spend up to 80% of the time in the community.POSITION TYPE/EXPECTED HOURS OF WORK
          • This is an essential or critical position which will require reporting to a physical work location or making visits to consumers in the community as defined by the business needs of Community Connections, Inc.COMMUNITY CONNECTIONS OFFERS GREAT BENEFITS INCLUDING:
            • Generous paid time off, including sick, vacation, and 9 paid holidays.
            • Medical, Dental, and Vision Insurance.
            • Medical and Dependent Flexible Spending Accounts.
            • Agency paid Long-term disability and life insurance.
            • Employee paid Voluntary life insurance.
            • Employee Assistance Program.
            • Educational assistance after one year of employment.
            • Professional and leadership development to include supervision hours for those on track for clinical licensure.
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Keywords: Community Connections, Inc., Washington DC , Bilingual Case Manager - Perm. Supportive Housing, Other , Washington, DC