Operations Supervisor
Company: Cleanaway Waste Management Limited
Location: Washington
Posted on: March 15, 2025
Job Description:
Join Australia's leader in sustainable, total waste management
solutions.Operations SupervisorAbout UsJoin us at Cleanaway and
contribute to making a sustainable future possible, together.We
transform waste into resources and renewable energy. When you start
to think of waste as a resource, it opens a world of
possibilities.As a high-growth, ASX-listed organisation with over
7500 employees, our goal is to be recognised by our customers as
the most innovative and sustainable waste management company with
industry-leading HSE performance. We are Australia's largest
company in this sector, providing essential services to millions of
customers and communities nationally.The OpportunityLocated in
Mandurah, WA, the Operations Supervisor is responsible for
overseeing employee performance and managing operational activities
to ensure timely and complete task execution, with a strong
emphasis on safety and exceptional customer service throughout all
operations.
- Demonstrate an understanding of how your role contributes to
the overall performance of the branch, including enhancing
route/service efficiency, fostering teamwork, delivering
exceptional customer service, promptly addressing issues, and
identifying opportunities for growth, all of which support positive
financial outcomes.
- Assist in driving continuous improvement initiatives related to
labour management, cost-saving strategies, and optimizing staff
efficiency.
- Be the first point of contact for the operational team to
resolve any issues that may arise.
- Cross functional collaboration with Customer Service and
Administration teams and other key stakeholders.
- Ensure compliance with safety protocols by overseeing the
completion of necessary documentation, including pre-start and
post-run checks, to maintain a secure working environment.
- Address equipment maintenance and servicing requirements,
either as part of the scheduled maintenance plan or following
pre-start and post-run checks.
- Optimize customer service and operational efficiency by
providing effective supervision to a team of multi-skilled
operators.
- Investigate customer complaints, providing detailed reports to
Branch Manager in accordance with established procedures.About
YouOur ideal candidate will be a people-oriented Supervisor with a
background in transport and logistics, possessing strong time
management skills and the ability to efficiently manage deadlines.
Key qualifications include:
- Sound knowledge of industrial relations and employee
legislation.
- Familiarity with health, safety, and environmental management
systems and relevant legislation.
- Proficiency in Microsoft Office applications.
- Demonstrated supervisory experience and ability to foster
teamwork, ideally within a unionized environment.
- A background in transport, waste management, logistics, or
recycling industries is desirable.Our ProcessOur recruitment
process involves a number of checks including reference checks,
verification of qualifications, licences and right-to-work
status.We are dedicated to improving employment outcomes and
encourage applications from Aboriginal and Torres Strait Islander
peoples. We also welcome candidates of all ages, abilities, gender
identities, experiences (including veterans), and cultural
backgrounds.Join us on our exciting journey towards a sustainable
future.Vacancy no: 521239Work type: Permanent - Full TimeLocation:
Mandurah WA AustraliaCategories: Drivers & Operators, Management,
Customer Service
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Keywords: Cleanaway Waste Management Limited, Washington DC , Operations Supervisor, Other , Washington, DC
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