Product Development and Operations Co-Op

Company: EF Education First Gruppe
Location: Washington
Posted on: March 9, 2025

Job Description:

Product Development and Operations Co-Op

• Internship
• Hybrid
• Full time - Co-op
• Washington, District Of Columbia, United StatesEF Education First is excited to offer a Cooperative Education Program (co-op) in partnership with a student's college or university, giving students the opportunity to align their academic and future career goals with full time or part time work experience for a select period of time.Product Development and Operations Co-OpStart Date: 7/8/2025End Date: 12/18/2025Rate: $21/hourFull Time, Hybrid in Washington DC, 40 Hours/weekThe Role and ResponsibilitiesAs a Product Development and Operations Co-Op, you will be an integral part of both the Product Design Team and the Production Team, supporting the research and design of tour itineraries as well the production of individual tours as they prepare to hit the road. You are a curious mind with an interest in understanding all that goes into creating quality and customer-centric products, you have a knack for cranking through a myriad of tasks, and you are a team player ready to jump in where needed.Specific responsibilities include:
  • Conducting customer, supplier, and market research and presenting findings to Product Designers to support the design of new tour itineraries and aid in creating solutions to existing itinerary problems.
  • Collaborate with Product Designers to analyze and evaluate key performance indicators related to design success.
  • Creating and publishing customer- and sales-facing itinerary documents and websites to ensure itinerary clarity.
  • Assisting the Production team in pre-departure tour itinerary production tasks including auditing itinerary components, supplier information, and past customer feedback.
  • Supporting the Production team with systems tasks related to reviewing itinerary templates, updating supplier information, and making itinerary changes.
  • Managing and/or assisting in various projects for the entire Product Design or Production team, as needed.
  • Supporting on supplier visits to DC area attraction partners and Tour Director meetings as opportunities arise.Who You Are
    • You know how to navigate in a Windows OS and can complete basic tasks in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat.
    • You also have a willingness to learn new systems.
    • You are highly proactive and organized in a fast-paced environment, capable of managing multiple projects, prioritizing your time, and meeting long- and short-term deadlines.
    • You have immense attention to detail and strive to get things right the first time.
    • You are an effective communicator and can adapt to a wide variety of audiences.
    • You are the perfect balance of quick learner and resourceful executor, knowing when to ask questions and when to use your prior knowledge to make decisions.Why you'll love working here:This is the most fun, high caliber place you'll ever work. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.About EF Education First:For over 60 years we've been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world.EF Explore AmericaOne of the 18 divisions of Education First, EF Explore America is primarily focused on domestic student travel, designing and delivering educational tours for middle and high school students from across the country.
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Keywords: EF Education First Gruppe, Washington DC , Product Development and Operations Co-Op, Other , Washington, DC