Lead Dentist - Washington DC
Company: Tend
Location: Washington
Posted on: March 6, 2025
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Job Description:
At Tend, we do dental differently.Tend is rewriting the playbook
of modern dentistry by building a company around the patient and
the provider. We believe that with the power of technology, a
hospitality-driven mindset, and a top tier clinical team, we can
make going to the dentist something to look forward to. Our vision
is to transform the dental experience into one that is empowering,
human and personalized.Since launching in 2019, we have provided
exceptional care to over 100,000 patients across five major cities:
New York, Washington DC, Boston, Atlanta and Nashville. With
thousands of five-star reviews, Tend has become one of the
country's top-rated and in-demand dental practices, with over 650
team members to support this mission. We're continuing to grow
quickly and looking for the best of the best to come join our
team.The Lead Dentist is a mentor and coach to the dentists,
hygienists, and dental assistants in the studio. Along with the
Studio Manager, the Lead Dentist is responsible for creating an
environment that embraces Tend's Mission, Vision, and Values. The
Lead Dentist reports to the Chief Dental Officer.The Lead Dentist's
objectives and responsibilities include the following:1 - Hire and
train the right clinical teamClinical Mentorship of all clinical
personnel in the studio (guidance on diagnosis, treatment planning,
treatment delivery, and patient experience).Clinical Coaching of
all clinical personnel in studio (correction of hard and soft
skills, performance improvement) with appropriate
documentationComplete Performance Reviews of general dentists in
studio on a monthly or quarterly basis, creating Action Plans as
neededResponsible for interviewing and onboarding clinical
personnel in conjunction with the Studio Manager, Clinical/
Operations and People teams.Assume role of Clinical Lead in
onboarding of new hiresInitiate Quality Assurance Review for new
hiresMaintain quality outcomes of care for clinical teams in
studioReview monthly REDOs with Studio Manager, analyze
trendsPartner with the Lead Hygienist and Lead Dental Assistant in
mentorship and coaching of hygienists and dental assistants,
respectively2 - Achieve studio performance goalsPartner with SM on
escalated members (detractors, Clinical Escalation Workflow) to
review case, de-escalate member, and to provide feedback to
providerMake determinations on refunds and other matters related to
member escalationsPartner with SM to lead pre-shift huddles, focus
on opportunities for improving clinical workflow and member
experiencePartner with the Studio Manager on non-clinical
functional areas of Clinical/Operations, Finance, People Support,
and Revenue Cycle Management (RCM) to optimize performance of your
practicePartner with the Studio Manager to optimize schedules of
all providers in the studio, with the goals of improving member
access to care, outcomes of care, and achieving studio performance
goalsPartner with the Studio Manager to obtain coverage for
provider shiftsAssume ownership of clinical outcomes for studio,
including taking over difficult cases and coordinating outreach to
escalated members3- Build a strong studio culturePartner with SM,
Lead RDH, and Lead DA to foster a positive working
environmentIdentify clinical team members with leadership
potentialAttend leadership development meetingsAttend calls with
clinical leaders, as needed, and cascade necessary information to
studio teams.Clinical Care DeliverablesPerform general dentistry
services at or above the standards of careBe capable of mentoring
dentists with expanded scopes of practiceBe capable of providing
services with a keen attention to elevated patient experience and
efficiency of deliveryAbout YouMinimum of 6 years of experience in
practice (post-graduate) is preferredDedication to ensuring the
highest quality of care to patientsLeadership skills that value
collaboration and an inclusive work environment.Proven experience
mentoring, teaching, leading a group of clinical providers to
create outstanding patient care and service.Desire to work in an
entrepreneurial environment that values high energy and creative
problem solving.Proven ability to manage complex patient and team
member conversations by involving the appropriate cross functional
support and assistance.High level of integrity and dependability
with a strong sense of urgency and results-orientation.DDS, DMD
degree is requiredCPR/BLS Certification is requiredCurrent License
to practice dentistry in state where employedCompensation &
Benefits:Day rate + Monthly production bonus + Quarterly Lead
Dentist bonusMedical benefits, dental benefits, and vision
benefits401(k) benefit with a 4% matchOral health stipend benefit
at TendCE Zoom resources (90+ hours)Annual CPR renewalMalpractice
Insurance coveragePre-tax commuter benefitsPaid time off plus
company holidaysPay Range= $900 - $950 + Monthly Production
Compensation + Quarterly Lead Dentist Bonus#dentists2022The Tend
DifferenceThe highest standard of care, anywhere.You'll work with
highly-esteemed clinical leadership and experience-obsessed
colleagues to provide the best patient experience possible, with
access to technology that's head and shoulders above the average
practice. You'll have exciting opportunities to collaborate with
talented team members to make visits extraordinary. Our
hospitality-driven approach to care means that patients actually
look forward to seeing you.A top-tier clinical team who puts
patients first.We value science over sales, and promote a culture
of warmth and hospitality - our teams are recognized for going the
extra mile for our patients. We trust our providers to put patient
needs first, and never implement production quotas. We offer a
warm, collaborative culture and are proud to be an inclusive,
curious team driven by excellence.Innovate Dentistry. Tend to
Others. Grow Together.Tend has become beloved by patients and
providers alike for combining beautiful work environments with
cutting-edge clinical technology. Our providers are rewarded based
on an innovative pay structure, as well as education programs that
are training the next generation of industry leaders. And our
top-notch total rewards packages include both best-in-class
benefits and compensation. You'll not only have the chance to be
part of a thriving, industry-changing company, but empowered to
become an expert in your field and supported through continuing
education.Tend is an Equal Opportunity Employer.Tend is committed
to promoting a work environment in which differences are respected,
employees are treated fairly, and individual contributions are
valued and rewarded. We are proud to be an Equal Opportunity
Employer. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training.Please refer to our Privacy Policies
linked here.
Keywords: Tend, Washington DC , Lead Dentist - Washington DC, Other , Washington, DC
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