Senior Community Engagement Coordinator

Company: Deaf Connect
Location: Washington
Posted on: February 11, 2025

Job Description:

Location: QLD, NSW, VIC, WA, SA, ACT, TAS, NTPay: $43.08 - $46.35 p/hour ($85,000- $91,500 per annum), plus salary packaging accessible up to $15,900 p/year, plus 11.5% superannuation.Applications Close: COB, Friday 14 February 2025

• Exciting new role with Australia's largest service provider for the Deaf community
• Permanent, full-time role with great flexibility
• Fantastic salary packaging options - increase your take home pay!Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.Our organisational values of Heart, Courage, and Discovery are incorporated into who we are and what we do, ensuring these are front of mind when making decisions.We offer an attractive benefits program including:
  • Salary packaging, enabling you to make huge savings on tax and maximise your pay
  • Flexibility regarding working arrangements
  • Discount membership to gyms and facilities throughout Australia
  • Free annual flu vaccinations
  • Free comprehensive online learning portal
  • Free financial wellness support through our default super fundAbout The RoleThe Senior Community Engagement Coordinator will mentor and support team members to ensure excellence in community and stakeholders' engagement and service delivery. You will be responsible for addressing localised community needs and service requirements by delivering community access services (local, regional, and virtual), coordinating community outreach initiatives and organising community events for Deaf and hard of hearing communities. This role also focuses on building and maintaining strong relationships with key local stakeholders and will collaborate on a variety of organisational initiatives.Main responsibilities of the role include:
    • Provide guidance and mentorship to Community Engagement Coordinators, assisting them in achieving their objectives and overcoming challenges.
    • Coordinate team efforts across regions to ensure consistent and synergized service delivery and engagement activities.
    • Facilitate training, professional development, and knowledge-sharing sessions to enhance team members' skills, effectiveness, and contributions to continuous improvement initiatives.
    • Assist with data analysis and the preparation of reports to support decision-making and performance tracking.
    • Collaborate with the Manager, Community Engagement, to develop and implement service delivery improvements and community engagement strategies that align with organisational goals and community needs.
    • Lead local initiatives to foster community spirit and engagement, both internally and externally. This may include organising Auslan Day events, coordinating activities for the National Week of Deaf People (NWDP), and facilitating workshops tailored to the community's interests and needs.
    • Represent Deaf Connect and participate in various settings, including interagency meetings, roundtables, consultations, and events as required. Respond to enquiries for information and translations from clients and their formal and informal supports, and external organisations.
    • Develop client ability to self-advocate when required and improve independence level.
    • Build client capacity through the delivery of life skills development relevant to client's goals.
    • Deliver regional outreach services at regular intervals based on community needs.
    • Maintain accurate records, reports, and case notes of engagement activities, ensuring they are audit-ready and completed on time.About YouIn your application, let us know if you have these key skills and experience:
      • Personal lived experience as a Deaf or hard-of-hearing individual, or extensive experience working with Deaf and hard-of-hearing communities.
      • Fluency in Auslan, strong communication skills, and respect for cultural diversity.
      • Ability to work independently with minimal supervision and collaboratively in remote team settings.
      • Experience in providing information and referral support, focusing on outcomes through a community-centred approach.
      • Proven ability to build and maintain effective relationships with diverse stakeholders.
      • Creative problem-solving skills, adaptability, and strong organisational abilities.You should also let us know if you have these other great skills:
        • Relevant qualifications or equivalent experience in Community Services, Human Services, or Disability fields.Apply today! We may actively review applications and begin interviewing prior to this date.To apply you must submit the following within this form:
          • Either a Cover Letter or a link to your Auslan video recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min Auslan video recording)
          • An up-to-date resume including your name, contact details, employment history and qualifications.If you have further questions about the role, you can contact our friendly People and Culture team at hr@deafconnect.org.auDeaf Connect is an equal opportunity employer. All successful applicants may be required to provide a current Australian National Police Clearance, NDIS WC and Working with Children Check/Blue Card prior to commencement.
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Keywords: Deaf Connect, Washington DC , Senior Community Engagement Coordinator, Other , Washington, DC