TEAM LEAD
Company: Topgolf
Location: Richmond
Posted on: November 16, 2024
|
|
Job Description:
Job ResponsibilitiesProvide leadership and guidance to team
members to achieve performance targets.Monitor and evaluate team
performance, providing regular feedback and coaching.Collaborate
with other departments to ensure seamless workflow and quality
service delivery.Identify and resolve operational issues and guest
concerns promptly.Promote a positive and inclusive team culture,
fostering associate engagement and development.Ensure compliance
with company policies, procedures, and safety standards.Prepare and
present regular reports on team performance and key metrics.Perform
other operational duties as assigned by your managerCritical Skills
& Experience RequirementsHigh school diploma or equivalent work
experience.Proven experience in a leadership or supervisory
role.Excellent communication, interpersonal, and problem-solving
skills.Strong organizational and time-management abilities.Ability
to motivate and inspire a diverse team to achieve goals.Proficiency
in relevant software and tools.Knowledge of industry-specific
regulations and best practices.Availabilit to work varied shifts,
including evenings, weekends and holidaysAbility to stand and walk
for long periods of time including maneuvering up and down
stairsADAThe above statements cover what are generally believed to
be principal and essential functions of the job. Specific
circumstances may allow or require some incumbents assigned to the
job to perform a different combination of duties.EEO
StatementTopgolf is a global sports and entertainment community and
is committed to equal opportunity and is firmly committed to
preventing discrimination and harassment, including sexual
misconduct, based on legally protected diversity characteristics
(such as race, color, religion, national origin, sex, age,
disability, sexual orientation, gender identity or expression,
family status, citizenship, genetic information and veteran status)
in its application and hiring processes and in its employment
decisions. As an affirmative action employer, Topgolf also takes
steps to prevent retaliation and to create a respectful, equitable
and inclusive environment for our Guests, Associates, business
partners, vendors, and the communities we serve.Topgolf is an equal
opportunity affirmative action employer and administers all
personnel practices without regard to race, color, religion, sex,
age, national origin, disability, sexual orientation, gender
identity or expression, marital status, veteran status, genetics or
any other category protected under applicable law.Topgolf
Entertainment Group does not accept unsolicited agency resumes.
Please do not forward unsolicited agency resumes to our website,
employees or Human Resources. Topgolf will not pay fees for
unsolicited agency resumes and will not be responsible for any
agency fees associated with unsolicited resumes. Unsolicited
resumes received will be considered property of Topgolf
Entertainment Group and will be processed accordingly without
fee.Topgolf participates in E-Verify and will provide the federal
government with your Form I-9 information to confirm that you are
authorized to work in the U.S.
Keywords: Topgolf, Washington DC , TEAM LEAD, Other , Richmond, DC
Click
here to apply!
|