System Administrator
Company: ALTA IT Services
Location: Washington
Posted on: March 17, 2025
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Job Description:
System Administrator
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have the necessary skills before sending an application.
Washington, DC
Scope of work:
--- Clear, central point of contact for system issues as defined by
our teams.
--- Managing licenses and access levels: for systems and COTs
(Zendesk, M-Files, Box, Zoom, Target Process). Including
collaborating with IS for reporting budget drafting / monitoring
for these items. They would also be responsible for onboarding and
offboarding employees' access.
--- Create detailed documents on technical and configuration on
systems and enterprise tools.
--- Troubleshooting: Have an expert understanding of how these
systems work and the ability to troubleshoot common and complex
issues. Collaborate with our enterprise Cots Assist agent when
needed.
--- Maintaining security: Collaborate with Nisha/IS/ 3rd party
support resource to ensure security of IS infrastructure and
prevent unauthorized access to networks and files.
--- Backing up data and tracking changes: In accordance with our
drafted data/information retention policy, make sure our data is
backed up and archived appropriately. Track all changes made on the
back end of any system. Ensure changes are reversible and
documented.
--- Adhere to defined "change control" practice and seamlessly and
consistently communicate with developers or engineers any system
changes or modifications.
--- Lead the research, selection, and integration of new COTS
products with existing decision support tools to enable consistent
information flow, "Single Source of Truth" and visibility of vital
information.
--- Account set up and support.
--- Assist with initiative and operations with support where and as
needed when involving responsible / respective systems. As well as
being open to working with teams for customization and feature
improvements.
--- Lead the research and selection of an internal Integration
Platform as a Service (iPaaS) platform and leverage the iPaaS
platform to implement integrations between existing internal
systems.
--- If they have programming skills - big plus.
#M2
Ref: #850-Rockville (ALTA IT)
Keywords: ALTA IT Services, Washington DC , System Administrator, IT / Software / Systems , Washington, DC
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