Technical Writer
Company: Addison Group
Location: Washington
Posted on: March 15, 2025
Job Description:
Title: Technical WriterLocation: 5x a week onsite in DCSalary:
90-110k/yearPosition Overview:The Technical Writer will be
responsible for producing, editing, and maintaining high-quality
documentation for our products, services, and processes. With at
least 5 years of experience in technical writing, you will work
closely with subject matter experts (SMEs), engineers, and product
teams to ensure that complex concepts are communicated effectively
to diverse audiences.Key Responsibilities:
- Documentation Creation: Produce and maintain a variety of
technical documents, including user manuals, system documentation,
API documentation, release notes, installation guides, knowledge
base articles, and FAQs.
- Content Development: Work closely with product managers,
engineers, and developers to gather technical information and
transform it into clear, accurate, and easy-to-understand
documentation.
- Clarity and Consistency: Ensure that all documents meet a high
standard for clarity, consistency, accuracy, and usability,
following established style guides and company-specific
templates.
- Process Improvement: Continuously review and improve
documentation processes to increase efficiency, consistency, and
quality across all content.
- Collaboration: Collaborate with cross-functional teams to stay
up-to-date with product features and updates, ensuring that
documentation is always current and accurate.
- Technical Communication: Engage with product teams and
engineers to ensure the technical accuracy of documents and verify
that complex technical concepts are clearly explained for
non-technical audiences when appropriate.
- Version Control: Manage version control for documentation,
ensuring that all updates and revisions are properly tracked and
available for users.
- Quality Assurance: Review and proofread technical content to
ensure it meets company standards and is free of errors.
- User-Centric Approach: Understand the needs of your audience
and tailor your documentation to different user levels, from
technical professionals to end-users.Required Qualifications:
- Experience: A minimum of 5 years of experience in technical
writing, with a strong portfolio showcasing your ability to produce
high-quality documentation across various formats.
- Education: Bachelor's degree in English, Communications,
Technical Writing, Computer Science, or a related field, or
equivalent experience.
- Technical Expertise: Strong understanding of technical
concepts, with the ability to work with engineers and developers to
understand and document complex information.
- Writing Skills: Excellent written and verbal communication
skills, with the ability to present complex technical information
in a clear, concise, and user-friendly manner.
- Tools & Software: Proficiency in documentation tools and
software such as Microsoft Word, Google Docs, Markdown, Confluence,
MadCap Flare, and Adobe FrameMaker. Familiarity with version
control systems such as Git is a plus.
- Attention to Detail: Strong attention to detail, with the
ability to maintain accuracy and consistency across all
documentation.
- Collaboration: Ability to work independently and as part of a
team, effectively communicating with various stakeholders and
subject matter experts.Desired Skills:
- API Documentation: Experience creating API documentation,
including technical specifications and example code.
- Agile Methodology: Familiarity with Agile development processes
and the ability to work in fast-paced, iterative environments.
- Multimedia Skills: Ability to integrate visuals, diagrams, and
screenshots into technical content to enhance understanding.
- Localization: Experience working on documentation for
international audiences, including localization and translation
considerations.
- Industry Knowledge: Experience in the software, hardware, or
cloud services industry is highly preferred.
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Keywords: Addison Group, Washington DC , Technical Writer, IT / Software / Systems , Washington, DC
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