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Technical Writer

Company: Addison Group
Location: Washington
Posted on: March 15, 2025

Job Description:

Title: Technical WriterLocation: 5x a week onsite in DCSalary: 90-110k/yearPosition Overview:The Technical Writer will be responsible for producing, editing, and maintaining high-quality documentation for our products, services, and processes. With at least 5 years of experience in technical writing, you will work closely with subject matter experts (SMEs), engineers, and product teams to ensure that complex concepts are communicated effectively to diverse audiences.Key Responsibilities:

  • Documentation Creation: Produce and maintain a variety of technical documents, including user manuals, system documentation, API documentation, release notes, installation guides, knowledge base articles, and FAQs.
  • Content Development: Work closely with product managers, engineers, and developers to gather technical information and transform it into clear, accurate, and easy-to-understand documentation.
  • Clarity and Consistency: Ensure that all documents meet a high standard for clarity, consistency, accuracy, and usability, following established style guides and company-specific templates.
  • Process Improvement: Continuously review and improve documentation processes to increase efficiency, consistency, and quality across all content.
  • Collaboration: Collaborate with cross-functional teams to stay up-to-date with product features and updates, ensuring that documentation is always current and accurate.
  • Technical Communication: Engage with product teams and engineers to ensure the technical accuracy of documents and verify that complex technical concepts are clearly explained for non-technical audiences when appropriate.
  • Version Control: Manage version control for documentation, ensuring that all updates and revisions are properly tracked and available for users.
  • Quality Assurance: Review and proofread technical content to ensure it meets company standards and is free of errors.
  • User-Centric Approach: Understand the needs of your audience and tailor your documentation to different user levels, from technical professionals to end-users.Required Qualifications:
    • Experience: A minimum of 5 years of experience in technical writing, with a strong portfolio showcasing your ability to produce high-quality documentation across various formats.
    • Education: Bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field, or equivalent experience.
    • Technical Expertise: Strong understanding of technical concepts, with the ability to work with engineers and developers to understand and document complex information.
    • Writing Skills: Excellent written and verbal communication skills, with the ability to present complex technical information in a clear, concise, and user-friendly manner.
    • Tools & Software: Proficiency in documentation tools and software such as Microsoft Word, Google Docs, Markdown, Confluence, MadCap Flare, and Adobe FrameMaker. Familiarity with version control systems such as Git is a plus.
    • Attention to Detail: Strong attention to detail, with the ability to maintain accuracy and consistency across all documentation.
    • Collaboration: Ability to work independently and as part of a team, effectively communicating with various stakeholders and subject matter experts.Desired Skills:
      • API Documentation: Experience creating API documentation, including technical specifications and example code.
      • Agile Methodology: Familiarity with Agile development processes and the ability to work in fast-paced, iterative environments.
      • Multimedia Skills: Ability to integrate visuals, diagrams, and screenshots into technical content to enhance understanding.
      • Localization: Experience working on documentation for international audiences, including localization and translation considerations.
      • Industry Knowledge: Experience in the software, hardware, or cloud services industry is highly preferred.
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Keywords: Addison Group, Washington DC , Technical Writer, IT / Software / Systems , Washington, DC

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