Technical Support Representative
Company: VirtualVocations
Location: Fairfax
Posted on: March 9, 2025
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Job Description:
A company is looking for a Technical Support Representative to
provide assistance and troubleshooting to partners.
Key Responsibilities
Provide exceptional customer and technical support via various
communication channels
Document customer issues and guide them through standard procedures
while ensuring satisfaction
Collaborate with different departments to design solutions and
enhance customer experience
Required Qualifications
2-3 years of IT Technical Support experience
Proficient understanding of IT systems and familiarity with support
tools
Self-driven and motivated to develop both personally and as part of
a team
Ability to multitask and prioritize in a fast-paced environment
Adaptability and willingness to learn new systems and processes
quickly
Keywords: VirtualVocations, Washington DC , Technical Support Representative, IT / Software / Systems , Fairfax, DC
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