Senior Salesforce Developer - Team Lead
Company: Initial Therapeutics, Inc.
Location: Washington
Posted on: March 8, 2025
Job Description:
Join Amgen's Mission of Serving PatientsAt Amgen, if you feel
like you're part of something bigger, it's because you are. Our
shared mission to serve patients living with serious illnesses
drives all that we do.Since 1980, we've helped pioneer the world of
biotech in our fight against the world's toughest diseases. With
our focus on four therapeutic areas: Oncology, Inflammation,
General Medicine, and Rare Disease, we reach millions of patients
each year. As a member of the Amgen team, you'll help make a
lasting impact on the lives of patients as we research,
manufacture, and deliver innovative medicines to help people live
longer, fuller, happier lives.Our award-winning culture is
collaborative, innovative, and science-based. If you have a passion
for challenges and the opportunities that lie within them, you'll
thrive as part of the Amgen team. Join us and transform the lives
of patients while transforming your career.Senior Salesforce
Developer Team LeadWhat you will doIn this vital role, you will be
part of the Patient Support Services (PSP) product team to deliver
technology services and solutions that achieve strategies and
business goals, including insights and analytics on our Rare
Disease Portfolio CRM Platform.The Specialist Software Engineer is
responsible for crafting and building secure, scalable solutions on
the Salesforce.com (SFDC) Platform, working with other
Platform/Product Owners, Architects, and within the broader
technology team to develop products aligned with standard
methodologies. The candidate will support the development of the
PSP Platform at Amgen. You will stay abreast of the Salesforce
roadmap and capabilities, provide feedback to and develop standard
methodologies, and optimize engineering or release processes.The
Specialist Software Engineer will collaborate with various teams
such as program management, development teams, operations, customer
service, sales, brand/marketing, legal, and safety, to lend
clarification and support to requirements definition at all stages
of the product life cycle. Primary working hours will align with
teams in Chicago, IL, and Amgen's India Office but may vary.Roles &
Responsibilities:
- Recommend strategic, hands-on technology solutions aligned with
the patient services strategy to achieve the greatest business
impact. Lead hands-on development using Salesforce technologies
such as Apex, Visual Force, Lightning Web Components, Aura, along
with JavaScript, AJAX, HTML, and CSS.
- Lead major projects, modeling data structures aligned with
Health Cloud and Service Cloud objects for patient services, while
supporting customizations and integrations for solution delivery.
Provide guidance and mentorship to junior team members.
- Apply hands-on experience and best practices to build
Salesforce applications, ensuring compliance with security
protocols such as Organization-Wide Default, sharing patterns, and
permissions. Communicate software and system designs through
UML.
- Collaborate with team members (business analysts, QA, project
managers) in a hands-on capacity to develop test classes,
automation, and validate business logic. Conduct code reviews to
ensure quality and resolve technical challenges.
- Research Salesforce capabilities to meet patient service needs,
provide gap analysis, and develop estimates for projects. Manage
software delivery scope, risk, and timeline, with hands-on
ownership from conception to deployment.
- Contribute to front-end and back-end development with hands-on
involvement, rapidly prototyping and implementing applications,
custom reports, and enhancements to support patient services. Stay
updated with industry trends, including generative AI, and provide
hands-on technical guidance to junior developers.
- Maintain documentation on software architecture, design,
deployment, and operations, while collaborating closely with
product teams, patient service teams, and other stakeholders.What
we expect of youWe are all different, yet we all use our unique
contributions to serve patients. The professional we seek is a
detail-oriented individual with these qualifications.Basic
Qualifications:
- Doctorate Degree OR
- Master's degree with 2 years of experience in Computer Science,
IT or related field OR
- Bachelor's degree with 4 years of experience in Computer
Science, IT or related field OR
- Associate's degree with 8 years of experience in Computer
Science, IT or related field OR
- Diploma with 10 years of experience in Computer Science, IT or
related fieldPreferred Qualifications:
- Experience with SFDC Service Cloud and/or Health Cloud in a
call center environment
- Experience working in a regulated industry such as healthcare
or life sciences
- Ability to work in a changing environment and prioritize
multiple projects simultaneously
- Superb interpersonal skills to work across and up through the
organization, including partner/customer concern and mitigation of
issues, risks, and business impacts
- Advanced problem-solving capabilities and the ability to use
constraints as opportunities
- Working understanding of Agile, Scrum, Design Thinking, and
Lean Startup principles
- Experience with Tableau and other reporting and analytics
tools
- 4+ years of experience developing and customizing
Salesforce.com applications via web services, Apex, SOQL, Aura,
Lightning Web Components, Visual Force, Visual Studio Code, IDE,
Data Loader, Reports and Dashboards
- 4+ years of working with clients and vendors developing
solutions and supporting projects from requirements capturing to
release management
- Experience integrating Salesforce.com with other
applications
- Salesforce and/or AGILE Certifications
- Experience with Amazon Web Services and/or Amazon
ConnectProfessional Certifications:
- Salesforce Administrator
- Salesforce Developer -1Soft Skills:
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented, with a focus on achieving team goals
- Strong presentation and public speaking skillsWhat you can
expect from usAs we work to develop treatments that take care of
others, we also work to care for your professional and personal
growth and well-being. From our competitive benefits to our
collaborative culture, we'll support your journey every step of the
way.The expected annual salary range for this role in the U.S.
(excluding Puerto Rico) is posted. Actual salary will vary based on
several factors including but not limited to, relevant skills,
experience, and qualifications.In addition to the base salary,
Amgen offers a Total Rewards Plan, based on eligibility, comprising
of health and welfare plans for staff and eligible dependents,
financial plans with opportunities to save towards retirement or
other goals, work/life balance, and career development
opportunities that may include:
- A comprehensive employee benefits package, including a
Retirement and Savings Plan with generous company contributions,
group medical, dental and vision coverage, life and disability
insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales
representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work
arrangements, where possibleApply nowfor a career that defies
imaginationObjects in your future are closer than they appear. Join
us.careers.amgen.comIn any materials you submit, you may redact or
remove age-identifying information such as age, date of birth, or
dates of school attendance or graduation. You will not be penalized
for redacting or removing this information.Application
deadlineAmgen does not have an application deadline for this
position; we will continue accepting applications until we receive
a sufficient number or select a candidate for the position.As an
organization dedicated to improving the quality of life for people
around the world, Amgen fosters an inclusive environment of
diverse, ethical, committed and highly accomplished people who
respect each other and live the Amgen values to continue advancing
science to serve patients. Together, we compete in the fight
against serious disease.Amgen is an Equal Opportunity employer and
will consider all qualified applicants for employment without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, disability
status, or any other basis protected by applicable law.We will
ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview
process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact us to request
accommodation.
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Keywords: Initial Therapeutics, Inc., Washington DC , Senior Salesforce Developer - Team Lead, IT / Software / Systems , Washington, DC
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