Wealth Management Associate

Company: Citadel Federal Credit Union
Location: West Chester
Posted on: April 6, 2025

Job Description:

As a Wealth Management Associate, you will play an integral role in the success of Citadel. You will assist in administering, marketing, and growing client relationships, working closely with Advisors to enhance and grow their business. You will help develop and maintain client relationships by organizing and implementing productivity-based campaigns. You will be asked to perform daily operational responsibilities as well. This individual must be able to work effectively with other Wealth Management staff members, branch partners, clients, and Senior Financial Advisors.

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

Responsibilities

Build and foster strong client relationships through superior member service.
Process new account applications, financial and maintenance requests (copy, mail, scan, upload to broker dealer platform). Review for completeness and accuracy.
Connect with others in a way that fosters trust and creates collaborative relationships.
Utilize available technology and tools to support efficient and effective time management.
Assist Advisors in organizing and implementing productivity-based campaigns.
Mailings - produce reports, create mailing lists, produce letters, mail to clients (includes monthly Review letters, Referral follow-ups, etc.)
Follow up on outstanding requests (e.g., transfers, withdrawals, death claims) with fund/insurance company.
Manage lead queue, address leads promptly and provide detailed status updates.
Create financial reports and tracking of leads.
Back to Reps (BTR's) - resolve BTR's in a timely manner
Take buy and sell orders from clients and place them with registered B/D for execution (mutual funds, annuities, insurance)
Work directly with Broker/Dealer, Annuity and Fund Companies when appropriate.
Schedule appointments for client meetings and maintain accurate records of appointments on financial advisor's calendar.
Comply with Citadel's and broker-dealer's operation and security and compliance procedures.
Perform other duties as assigned.

Qualifications and Education Requirements

High School Diploma.
Bachelor's Degree (preferred)
5 years of customer service and financial industry experience.
Securities Industry Essentials (SIE) exam is required.
Series 6 and 63 licenses, or ability to obtain within the first 6 months in role.
Proficient skills in Microsoft Office products.
Sincere interest in providing outstanding member service.

Additional Skills/Notes

Ability to set priorities and handle multiple tasks in a fast-paced work environment.
Dependable, responsible contributor committed to excellence and success.
Highly motivated self-starter who can work independently with minimal supervision.
Must display traits such as integrity, work ethic and team-orientation.
Sincere interest in providing outstanding member service.
Ability to build and foster strong client relationships through strong member service.

Experience
Preferred
As a Wealth Management Associate, you will play an integral role in the success of Citadel. You will assist in administering, marketing, and growing client relationships, working closely with Advisors to enhance and grow their business. You will help develop and maintain client relationships by organizing and implementing productivity-based campaigns. You will be asked to perform daily operational responsibilities as well.
Licenses & Certifications
Required
Securities Idustr Essntls
Preferred
Series 63
Series 6
Skills
Preferred
FINRA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Citadel Federal Credit Union, Washington DC , Wealth Management Associate, Executive , West Chester, DC