Director, Business Performance Standards

Company: Compass Group Poland Sp. z o.o.
Location: Gaithersburg
Posted on: March 14, 2025

Job Description:

ESFMPay Grade: 17ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).Job SummaryThe Director, Business Performance Standards will assist in the coordination of strategic and operational activities within the account by providing project support, coordination, collation of information, reporting and data analysis. They will enable, drive, and deliver strategic objectives and business results.Key Responsibilities:

• Evaluates existing business processes and makes specific recommendations to improve the operation
• Provides support and assistance to the account in the ongoing reporting and development of network reporting, dashboard key performance indicators and operational reporting requirements
• Drafts MBR/QBR presentations and establishes standardized client presentations
• Liaises with project stakeholders, vendors and service providers as required to ensure the efficient delivery and maintenance of business performance solutions
• Supports the account to provide efficient systems, accurate reporting structures and timely advice
• Performs other duties as assignedQualifications:
• Bachelor's Degree
• 3-5 years of relevant experience
• Intermediate experience in data mining and a proven ability to translate numbers into plain English for business use
• Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution.
• Strong quantitative and qualitative analytic skillsApply to ESFM Services today!ESFM is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Applications are accepted on an ongoing basis.
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Keywords: Compass Group Poland Sp. z o.o., Washington DC , Director, Business Performance Standards, Executive , Gaithersburg, DC