General Manager

Company: PCRK Group
Location: Manassas
Posted on: November 12, 2024

Job Description:

Do you love leading teams and managing operations, coaching, and developing a team by setting them up for success in their professional career goals? If you are looking for a career with a company that puts people first, look no further!At the PCRK Group, we value People, Care, Results and Kindness and believe that people are the heart of what we do, so we center our work on relationships and mutual cooperation. We believe in working together to achieve results, both personal and professional, for our team members and clients alike. Lastly, we develop relationships based on kindness, compassion, empathy, and generosity.At PCRK Group, we are always looking for great talent and are looking for a person who thrives in an environment dedicated to making people feel their best.Responsibilities:

• Understand, believe in, and uphold PCRK Group and Massage Envy's Mission, Vision and Values
• Ensure their location is performing and has a laser focus in each functional area of the OKR (Net Active Member Gain, Service Hours, Guests, and Enhancements)
• Monitor staffing levels across all departments to ensure all positions are staffed appropriately.
• Coach, develop, and retrain underperformers in sales and service expectations
• Ensure all licensure, training, and documentation in accordance with state/federal/franchisor/company regulations are current
• Continuously train team on soft skills, business acumen, and metrics to strive for professional development.
• Facilitate the resolution of customer service issues while successfully identifying and addressing systemic opportunities throughout their organization
• Promote and implement new products, services, and initiatives
• Responsible for location's payroll entry and inventory management
• Review payroll, inventory, and applicable reports to audit for errors and address profitability related opportunities
• Host monthly Performance Coaching Plans and partner with Area Director to celebrate performance wins and address performance concernsDon't miss this opportunity to manage a team that is part of the #1 Massage/Skincare Provider in the industry!Qualifications:
• Strong analytical, leadership and communications skills
• Comprehensive understanding of Profit & Loss statements
• Proficiency in Microsoft Word, Excel, PowerPointCompensation and Benefits:

• Compensation that includes base salary, generous commissions and bonus opportunities
• Excellent Medical Plans
• Dental & Vision Insurance
• Paid Time Off
• Comprehensive 401k package
• 40% discount on products
• Free massage/skincare services monthlyLocation: Manassas - 10073 Market Cir, Manassas, VA 20110ROP: $50,000 - $60,000 Annually DOE + Quarterly Bonus PotentialIf you're ready to lead the charge to help people feel their best, we can't wait to meet you!We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.
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Keywords: PCRK Group, Washington DC , General Manager, Executive , Manassas, DC