Senior Technology Manager - Finance Domain (Portfolio Manager)
Company: Navy Federal Credit Union
Location: Vienna
Posted on: October 12, 2024
Job Description:
Overview Provide visionary thought leadership to evolve the
Corporate Systems - Finance technology Domain from on premise
solutions to align to the enterprise anchor platform strategy
leverage Software as a Service (SaaS) solutions. Develop and
execute strategic plans and oversee the operations of Finance
Technology Domain product lifecycle, encompassing Stakeholder
Management and Communications, Scope and Financials, Team
Management, Technology and Delivery, and Operations Support across
all Finance Technology Portfolios consisting of General Ledger,
Accounts Payables, Accounts Receivable, and Fixed Assets, Treasury,
Transaction Management and Financial Planning and Analysis and
products within those portfolios. Direct the Product Delivery that
fosters cross-division collaboration, development, engagement, and
innovation via Agile Framework (i.e., SAFe).Responsibilities
Accountable for the Stakeholder Management and Communications,
Scope and Financials, Team Management, Technology and Delivery and
Operations and Support across Finance Technology Products:
- Stakeholder Engagement and Communications:
- Build and maintain relationships with team members, partners,
key stakeholders, Business Product Owners and external partners
(e.g., vendors, system integrators, etc.) throughout the entire
Product lifecycle
- Manage client engagements and service level agreements
- Manage technology relationships with vendors and define scope
of vendor support
- Represent Information Services on cross-organizational and
inter-departmental teams
- Define, build and maintain Finance Technology Portfolio level
health metrics, OKRs and KPIs to be leveraged in various
stakeholder engagement and communication engagements
- Scope and Financials:
- Provide technical insight throughout Portfolio and Product
planning, prioritization, and budgeting and Product financials
- Develops and owns definition of technical scope and
capabilities, partnering with Business Product Owners, Technology
Product Owners, Technology Product Managers, Architecture and Cloud
Engineering ensuring branch/region goals and objectives align with
division/department strategy
- Responsible for planning Portfolio and Product budgets across
both Capex and Opex aligned to the Annual Financial Plan and
ongoing activities
- Overall budget accountability - planning, actual, forecast and
corrective action planning
- Operations and Support:
- Manages Product deployment and ongoing support in conjunction
with Systems Support based on production support operating model
and defined SLAs
- Develop strong partnership with InfoSec, Risk and Compliance
Teams to ensure understanding, accountability and adherence to
policy, standards and processes for the Finance Product
Portfolio
- Team Management:
- Establishes performance goals and priorities and measurable
team objectives and KPIs/OKRs that are aligned with business and
organizational goals
- Oversee development, talent review/development, employee
engagement, change management, broad internal communications, and
branding for the division
- Prepare, conduct and review performance appraisals and merit
pay in accordance with specified objectives and guidelines
- Ensures staff has the resources and skills needs to support all
work initiatives and consistently provide coaching, counseling and
mentoring as we Do, Learn and Grow transition to new Ways of
Working
- Effective management of Managed Service Providers, staff
augmentation, systems integrators, service provides, etc. to
supporting delivery of capabilities
- Technology and Delivery:
- Lead end to end Product delivery via SAFe Framework; lead
executive steering committee of stakeholders across the Finance
Domain, ISD and enterprise; communicate and resolve escalated
stakeholder issues; surface recommendations; align to product
roadmaps
- Responsible for delivering the Product within the agreed
timeline leveraging an Agile Framework (i.e., SAFe)
- Develop and define clear core work definitions and roles and
responsibilities, process flows and aligned to digital operating
models; demonstrate the complete product life cycle and
capabilities of each Product as well as portfolio level product
health dashboards and journeys
- Leverage standard templates, tools and organizational strategy
to define ISD services and ensure practices and processes are
standardized, repeatable and scalable
- Guide and analyze benchmarking, trend analysis, industry and
other input to drive continuous improvement and elevate service
performance communicated across ISD and Business Stakeholders and
Product Owners
- Bring external perspective and ideas from relevant sources,
keep current with technology trends/SaaS, government/policy impacts
and industry best practices
- Partner with Enterprise Architects and Cloud Engineers to
determine and define the technical architecture required to
implement and support ensuring alignment to enterprise anchor
platform strategy including application rationalization landing
zone (sustain, transform, retire)
- Evaluates the performance and trends of assigned services to
customers, including defined KPIs and SLAs and ensures service
levels are achieved in line with SLAs and SLOs. Effective
leveraging metrics/OKRs to tell the message
- Develops workforce strategy (skills, competencies, team size,
span of control, persona's) supporting both on premise and cloud
solutions for each Finance Products
- Ensure effective and efficient allocation of staff resources to
service Products and capabilities by leverage Agile framework
(i.e., SAFe)
- Build organizational capability by strengthening and adding new
capabilities, technical skills, and competencies, and eliminates
low-value activity with view to long range goals and roadmaps
- Perform benchmarking and trend analysis to incorporate
continuous improvement or defined enhancements into the Products
and new Ways of Working
- Partner with Technology Product Owners, Technology Product
Managers, Portfolio Product Managers and Vendors to ensure that the
right resources (skills, competencies, team size) are onboard to
support the delivery of Product capabilities aligned to Product
roadmaps
- Provide constructive and actionable feedback to Technology
Product Owners, Technology Product Managers, Vendors, Strategic
Partners, team members, etc. to achieve expected outcomes
- Ensures compliance with Navy Federal's policy and standards,
practices and processes
- Perform other related duties as assigned Qualifications
- Bachelor's degree in Information Technology, Computer Science,
or related field, or the equivalent combination of education,
training and experience
- Significant experience transforming Finance systems from
on-premises to Software as a Service (SaaS) offerings working in a
large-scale IT organization with diverse technologies, solution
architectures while operating in a Product Delivery model
leveraging Agile framework (i.e., SAFe)
- Significant experience leading various Finance Technology run
and change the business Products and applications used across the
enterprise in a large Financial Services organization
- Significant experience onboarding and leading Managed Services
Providers, Systems Integrators, Service Provides, etc. to support
the delivery of capabilities aligned to Product Roadmaps
- Expert knowledge and hands on experience with Cloud Computing
and Software as a Service (SaaS) including Oracle ERP (Fusion
Financials Suite), Oracle EPM, Oracle Accounting Hub, etc. as well
as PeopleSoft Financials
- Ability to collaborate with Business Product Owners and develop
Product roadmaps and vision for Finance systems aligned to business
stated outcomes and continuous to deliver measurable agreed upon
outcomes
- Advanced knowledge leveraging Agile delivery frameworks (i.e.,
SAFe) and transforming delivery teams from traditional
waterfall/hybrid delivery to more agile/hybrid delivery model
- Advanced knowledge operating in a Product Delivery Model and
management methodologies and experience in cloud native
architectures leveraging CI/CD, API frameworks, Data Lakes,
Containers, Azure DevOps, etc.
- Advance experience managing information technology resources to
ensure adherence to policy and standards (e.g., vulnerabilities,
risk profile, patch management, infosec, etc.)
- Advanced skill to move comfortably between varying business
discussions to effectively communicate complex technical issues to
non-technical audiences as well as operating model changes
resulting from moving to a Product Delivery model leverage Agile
framework (i.e., SAFe)
- Advanced situational analysis and decision-making skills
- Advanced problem solving, collaboration, critical thinking,
team building, and presentation skills for Executive Leadership
consumption
- Advanced skill leading with diplomacy and tact while
maintaining appropriate assertiveness and persistence
- Advanced skill to formulate a strategic vision and define and
implement action plans to achieve strategic goals and stated
outcomes around People, Process, Technology and Do, Learn and
Grow
- Advanced leadership skills, marked by poise, positive
influence, and the ability to drive change
- Advanced verbal and written communication skills and
comfortable presenting to Executive Leadership
- Significant experience in delivering presentations to virtual
and in person teams
- Significant experience in working with all levels of staff,
management, stakeholders, vendors
- Significant experience in demonstrating thought-leadership,
initiative-taking, decision-making and creativity solving business
problems
- Significant experience in resource allocation and
management
- Significant experience in budget management - planning, actual
and forecasting and corrective action
- Significant experience in leading, guiding and coaching
professional staff
- Significant experience fostering a culture and environment
anchored on Do, Learn and GrowDesired Qualifications
- Master's degree in Information Technology, Computer Science, or
related field
- Advanced knowledge of banking/financial industry standards and
practices
- Relevant professional certifications
- Advanced knowledge of Navy Federal's functions, philosophy,
operations and organizational objectivesHours: Monday - Friday,
8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180About Us
Navy Federal provides much more than a job. We provide a meaningful
career experience, including a culture that is energized, engaged
and committed; and fierce appreciation for our teams, who are
rewarded with highly competitive pay and generous benefits and
perks. * Best Companies for Latinos to Work for 2024* Computerworld
Best Places to Work in IT* Forbes 2024 America's Best Large
Employers* Forbes 2023 The Best Employers for New Grads* Fortune
Best Workplaces for Millennials 2023* Fortune Best Workplaces for
Women 2023* Fortune 100 Best Companies to Work For 2024* Military
Times 2023 Best for Vets Employers* Newsweek Most Loved Workplaces
* Ripplematch Campus Forward Award - Excellence in Early Career
Hiring* Yello and WayUp Top 100 Internship ProgramsFrom Fortune.
2024 Fortune Media IP Limited. All rights reserved. Used under
license. Fortune and Fortune Media IP Limited are not affiliated
with, and do not endorse products or services of, Navy Federal
Credit Union.Equal Employment Opportunity: Navy Federal values,
celebrates, and enacts diversity in the workplace. Navy Federal
takes affirmative action to employ and advance in employment
qualified individuals with disabilities, disabled veterans, Armed
Forces service medal veterans, recently separated veterans, and
other protected veterans. EOE/AA/M/F/Veteran/Disability
EOE/AA/M/F/Veteran/DisabilityHybrid Workplace: Navy Federal Credit
Union is a hybrid workplace, and details will be discussed during
your interview process.Disclaimers: Navy Federal reserves the right
to fill this role at a higher/lower grade level based on business
need. An assessment may be required to compete for this position.
Job postings are subject to close early or extend out longer than
the anticipated closing date at the hiring team's discretion based
on qualified applicant volume. Navy Federal Credit Union assesses
market data to establish salary ranges that enable us to remain
competitive. You are paid within the salary range, based on your
experience, location and market positionBank Secrecy Act: Remains
cognizant of and adheres to Navy Federal policies and procedures,
and regulations pertaining to the Bank Secrecy Act.
Keywords: Navy Federal Credit Union, Washington DC , Senior Technology Manager - Finance Domain (Portfolio Manager), Executive , Vienna, DC
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