MANAGER, QUALITY PROGRAMS

Company: National Quality Forum
Location: Washington
Posted on: October 9, 2024

Job Description:

Manager, Quality Programs

POSITION SUMMARY
The Manager will execute NQF projects related to healthcare quality measures evaluation, implementation, development, and improvement. Projects may relate to healthcare measurement topics, value-based payment, quality/accountability programs, and other healthcare topics. The Manager is specifically responsible for independently guiding and executing day-to-day aspects of projects, including writing reports synthesizing research and multistakeholder discussions, research on quality measurement topics, environmental scans, and project deliverables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct and manage the research for NQF projects that include the following tasks:
  o Develop synopses or summaries of research findings specifically relevant to the project scope.
  
  o Perform environmental scans for existing measures, current use of measures in programs, best practices, or clinical care guidelines.
  --- Work with a team to produce meeting materials, memos, and draft and final reports, including synthesizing complex information from stakeholders and communicating it via clearly written materials.
  --- Guide the day-to-day activities of projects, including working with project leadership to execute the work.
  --- Review the work of and provide guidance and coaching to junior staff supporting the projects.
  --- Work with the project lead to help facilitate portions of stakeholder meetings, webinars, and conference calls.
  --- Work with project management staff to ensure that the work completed by project team (i.e., Analysts, Senior Directors/Directors, subcontractors) is completed on time, including helping to update timelines and workplans.
  --- Work with project management staff and project leadership to manage and monitor assigned budgets and timelines.
  --- Work with project management staff to track and report project milestones and develop monthly status reports regarding project content.
  --- Work closely with project teams and interface directly with external partners.
  --- Support and coach junior staff on projects. POSITION QUALIFICATIONS
  
  Education/Certification:
  
  Bachelor's degree with a minimum of 5 years of relevant work experience; health professional degree (e.g., RN, NP, PA) a bonus; or
  
  Master's degree in a related field (e.g., MPH, MSHA, MHA, MS) with at least 3 years of relevant work experience.
  
  Experience:
  • Strong knowledge of the healthcare delivery system, public health, health IT, or health policy, performance measurement and/or quality improvement; strong knowledge of quality measurement is a plus.
  • Experience writing formal healthcare documents, such as peer-reviewed journal articles, grey literature, policy statements, or issue briefs.
  • Experience with meeting facilitation; working with/convening multi-stakeholder groups of healthcare professionals is preferred.
  • Experience working in a nonprofit membership or consensus-based organization is preferred.
  • Demonstrated success in project management is a plus. Skills/Abilities:
    • Demonstrated skills with drafting large portions of project deliverables with limited guidance; strong writing skills.
    • Demonstrated skills in research (e.g., identifying key questions to be answered by research and distilling key themes and messages from findings).
    • Ability to manage multiple projects simultaneously.
    • Ability to assist, support, collaborate, and guide other team members to complete project deliverables by promoting teamwork.
    • Ability to anticipate challenges and apply well-informed solutions and process improvements at the project/team level.
    • Proven ability to manage and complete multiple projects on time with competing and changing priorities, adjusting approach as needed.
    • Proficiency with presentation and communication skills, including meeting facilitation skills and leading portions of external calls or meetings.
    • Demonstrated analytical ability and sound judgment.
    • Strong attention to detail.
    • Willing to learn about complex healthcare topics (e.g., artificial intelligence).
    • Highly motivated self-starter with the ability to work independently and as part of a team.
    • Proficient in use of MS Office suite.

Keywords: National Quality Forum, Washington DC , MANAGER, QUALITY PROGRAMS, Executive , Washington, DC