Unified Communication Engineer

Company: Xpect Solutions
Location: Washington
Posted on: March 31, 2025

Job Description:

Company Overview:XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security.Job Overview:We are looking for a UC Engineer to join our team on supporting ours and our Federal Government Client Mission in Washington, DC. (Telework not permitted) The primary scope of this position will support various Communication Support Unit (CSU) tasks associated with the delivery of communication products and services into the Federal Government Client enterprise. The ideal candidate will have practical experience voice and video systems and implementing connections between voice and video media.Responsibilities:

• Engineers, implements, and maintains complex communication solutions.
• Provide expert level Tier 3/4 troubleshooting support focused on all enterprise integrated Unified Communications, voice, video, and A/V capabilities on all enterprise enclaves.
• Works with remote users to successfully configure and maintain connections with existing video conferencing equipment.
• Assure system security focus.
• Resolves OS installation, system patching, and STIG implementation issues.
• Resolves other complex system level engineering challenges as required.
• Proactively addresses operations, performance, and security issues.Job Requirements:
  • Active Top Secret Clearance, with ability to obtain SCI.
  • Three (3) years of experience working with voice and video systems and implementing connections between voice and video media.
  • One (1) year of experience engineering, deploying, and maintaining complex system configurations based on Microsoft and Cisco infrastructures.
  • Must also have outstanding troubleshooting skills to pinpoint and resolve calling issues, working with other system disciplines as required.
  • Knowledge of foundation technologies, protocols, and standards for phone systems, VTC systems, streaming video systems, and network components is required.
  • Knowledge of Oracle SBC technology and certifications in related Cisco and Microsoft UC technologies.
  • Ability to travel to locations for installation and/or troubleshooting systems as needed.
  • Must possess excellent oral and written communication skills, as well as excellent organizational skills.Preferred Qualifications:
    • Crestron certifications and CTS/CTS-I/CTS-D certifications.
    • Knowledge of Cisco Unified Border Element (CUBE).
    • Cisco Certifications (CCNA, CCNP or CCVP).Benefits:Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture, and a focus on professional development and growth for a long-lasting and happy career.We offer a benefits package that is designed to keep our most important assets - our employees - healthy, happy, energized and moving forward. Our philosophy is simple - empower our employees with the benefits, resources and the financial incentives they need to be successful.Benefits and Perks:
      • A competitive Medical, Dental, and Vision plan
      • Retirement Savings Plan
      • Life Insurance
      • AD&D Insurance
      • Short Term and Long Term Disability Insurance
      • 3 weeks of annual PTO
      • 11 days of Holiday PTO
      • Performance Awards
      • Referral Bonus Plan (of up to $5,000/year)
      • Education Reimbursement/Training (of up to $2,500/year)
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Keywords: Xpect Solutions, Washington DC , Unified Communication Engineer, Engineering , Washington, DC