Technical Writer (TS/SCI)

Company: DirectViz Solutions, LLC
Location: Washington
Posted on: April 1, 2025

Job Description:

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.We are seeking a highly skilled Technical Writer to work in Washington DC.Job Summary:Responsible for writing and/or editing technical documents, including but not limited to business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements. Develop outlines and drafts for review and approval by technical specialists and project management ensuring that final documents meet applicable contract requirements and regulations. Research and gather technical and background information for inclusion in project documentation and deliverables. Consult relevant information sources, including library resources, technical and financial documents, and client and project personnel, to obtain background information, verify pertinent guidelines and regulations governing project deliverables to ensure all documentation maintains standards of best practice.Key Responsibilities:

• Determine the needs of end users of technical documentation.
• Organize and write supporting documents for products, technology, policy, services in line with ITIL best practices.
• Use photographs, drawings, diagrams, animation, and charts that increase users' understanding.
• Select appropriate medium for message or audience, such as manuals or online content.
• Maintain documentation in appropriate repositories and organized in a fashion that is accessible and usable by personnel.
• Ensure, at a minimum, a yearly review of all documentation. Perform updates to any documentation between yearly reviews as necessary because of technical or process changes or improvements.
• Perform all work such that further grammar and spelling edits are not required after submission of documents to government personnel.
• Perform any required research to gain an appropriate level of understanding of the concepts to be conveyed.
• Participate in any additional activities which are in direct support of actions required within this Task.
• Write and/or edit technical documents, including business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements.
• Develop outlines and drafts for review and approval by technical specialists and project management ensuring that final documents meet applicable contract requirements and regulations.
• Research and gather technical and background information for inclusion in project documentation and deliverables.
• Consult relevant information sources, including library resources, technical and financial documents, and client and project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables.
• Work closely with staff including federal employees and operational contractor support staff.
• Create and edit technical documentation for the Directorate supporting operations.
• Support requirements gathering, meeting facilitation and documentation reviews.
• Research and test web-applications to gather content and confirm documentation accuracy.
• Prepare written content and diagrams to articulate technical IT Services information for varied customers.
• Manage the development and presentation of complex information converting it to understandable terms for different levels and interests of audiences.
• Overall responsibility for editorial review, readability analysis and copy-editing of audit reports, correspondence, internal documents, and other materials used by a variety of stakeholders.
• Review and document business workflows create requirements documentations, workflow diagrams and training documentation.
• Assist in the day-to-day development and tracking of project schedules that will be used to manage IT projects.
• Monitor existing business processes and identifies and makes recommendations to address any identified issues.
• Edit, standardize, or make changes to material prepared to ensure that documentation meets established standards and is comprehensive in its coverage of the subject area.
• Maintain and update business documentation and provides ongoing support of applications software.
• Responsible for creating and maintaining library of User Manuals, Job Aids, Standard Operating Procedures, Memos, Meeting Minutes, Statement of Work, System Security Plans, Information Technology Policy and all associated Assessment and Accreditation.
• Responsible for all change control on documentation.
• Other duties as assigned.Required Qualifications:
  • BS/BA degree in related field and 2 years of related experience.
  • Active Top Secret with eligibility to obtain Sensitive Compartmented Information Facility Clearance.If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!Physical and Mental Qualifications:
    • Maintain focus and awareness throughout scheduled working hours.
    • Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
    • Lift and move objects weighing up to 15 pounds as needed.
    • Exhibit excellent verbal and written communication skills, with a strong command of the English language.
    • Demonstrate the ability to work independently while also collaborating effectively as part of a team.
    • Quickly learn and retain routine tasks and processes.
    • Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
    • Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
    • Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation.
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