EPX Risk Leader - Enterprise Services Risk Office (ES Risk)
Company: Capital One
Location: Fredericksburg
Posted on: November 2, 2024
Job Description:
Center 3 (19075), United States of America, McLean, VirginiaEPX
Risk Leader - Enterprise Services Risk Office (ES Risk) -We are
hiring! The Enterprise Services Business Risk Office provides risk
management support to several lines of business including: Tech,
Enterprise Product & Experience, Brand, Enterprise Supplier
Management, Capital One Ventures, External Affairs, and Capital One
Software (C1S). As the risk team for Enterprise Product and
Experience (EPX), we are on the cutting edge of risk management and
provide support for new and emerging technologies as well as
critical business strategies. Capital One has taken a bold journey
to build a technology company, while operating in a complex, highly
regulated business. -This role supports Capital One Enterprise
Product andExperience (EPX). This group is responsible for some of
Capital One's most impactful and strategic work including the
Capital One mobile app, enterprise identity services, all our
associate tools (eg slack, zoom, etc) and much more. - The team is
always thinking about game changing products and experiences to
benefit the company, and as their risk partner- you are a central
player in all the excitement. -As a Senior Manager Risk Guide
Leader supporting EPX, you will partner with colleagues across
product, design, tech and other risk teams to deliver results that
have a direct impact on internal and external customer experience
and implement risk solutions to ensure Capital One's continued
stability and success. Responsibilities require partnering with a
broad set of leaders and stakeholders to identify existing and
potential emerging risks in an open, collaborative environment
where new ideas and solutions are both welcomed and rewarded.The
successful candidate will have knowledge of process management
strategies, risk methodologies and ability to build relationships
with business and risk partners. The ability to think from a
'customer back' perspective is also critical. Leaders in risk
management at Capital One are highly motivated professionals with
excellent organizational, leadership and communication skills. They
have a high level of exposure across lines of business and the
opportunity to work with Executives to create and implement
innovative solutions to identify and mitigate potential risks to
Capital One. - -Responsibilities:
- -Partner with EPX and leverage a trusted advisor model to
support business initiatives, issue management, process
improvement, control testing and related risk assessment activities
- Develop a deep understanding of business strategies, products,
services, and risk profile -
- Implement process improvements: process certification
framework, process hierarchy change management, change control, and
risk reporting -
- Oversee, review and manage Enterprise process hierarchy (L1/L2
processes) -
- Ensure independent escalation of risk management gaps, issues,
and concerns, including emerging risks and regulatory focus
areas
- Consult on Risks across the first line of defense business
partners providing advice and guidance as needed
- Participate in processes criticality assessments and process
level assessments -
- Manage multiple tasks independently to meet deadlines
- Communicate complex ideas concisely and convincingly, adjust
communication to the audience and comfortable with presenting to
executive leadership. - -
- Collaborative, values diverse perspectives and seeks insights
from others. Brings energy to the group and rallies them around a
common goal. - - -Basic Qualifications: -
- High school diploma or equivalent
- At least 3 years of experience in Risk Management
- At least 3 years of experience supporting internal business
clients
- At least 3 years of experience in project, process, or program
managementPreferred Qualifications:
- Bachelor's Degree or military experience
- 5+ years experience in Risk Management
- 5+ years of experience in Change or Process Management
- Risk Certifications (CRCM, CAMS, CIPP, ABA Risk Management
Certification)
- Business Process Management certification, Lean or Green Belt
Certification -
- Strong communication skills with various stakeholders with
proven ability to drive results?At this time, Capital One will not
sponsor a new applicant for employment authorization for this
position.Capital One offers a comprehensive, competitive, and
inclusive set of health, financial and other benefits that support
your total well-being. Learn more at the -. Eligibility varies
based on full or part-time status, exempt or non-exempt status, and
management level.This role is expected to accept applications for a
minimum of 5 business days.No agencies please. Capital One is an
equal opportunity employer committed to diversity and inclusion in
the workplace. All qualified applicants will receive consideration
for employment without regard to sex (including pregnancy,
childbirth or related medical conditions), race, color, age,
national origin, religion, disability, genetic information, marital
status, sexual orientation, gender identity, gender reassignment,
citizenship, immigration status, protected veteran status, or any
other basis prohibited under applicable federal, state or local
law. Capital One promotes a drug-free workplace. Capital One will
consider for employment qualified applicants with a criminal
history in a manner consistent with the requirements of applicable
laws regarding criminal background inquiries, including, to the
extent applicable, Article 23-A of the New York Correction Law; San
Francisco, California Police Code Article 49, Sections 4901-4920;
New York City's Fair Chance Act; Philadelphia's Fair Criminal
Records Screening Act; and other applicable federal, state, and
local laws and regulations regarding criminal background
inquiries.If you have visited our website in search of information
on employment opportunities or to apply for a position, and you
require an accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at . All information you provide will
be kept confidential and will be used only to the extent required
to provide needed reasonable accommodations.For technical support
or questions about Capital One's recruiting process, please send an
email to Capital One does not provide, endorse nor guarantee and is
not liable for third-party products, services, educational tools or
other information available through this site.Capital One Financial
is made up of several different entities. Please note that any
position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any
position posted in the Philippines is for Capital One Philippines
Service Corp. (COPSSC).
Keywords: Capital One, Washington DC , EPX Risk Leader - Enterprise Services Risk Office (ES Risk), Administration, Clerical , Fredericksburg, DC
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