ServiceNow Technical Architect
Company: MetaPhase Consulting
Location: Washington
Posted on: May 18, 2024
Job Description:
At MetaPhase, we believe Quirky is Cool and being authentic is
the only way to be! We take the work we do very seriously and do a
lot of important mission-focused work for our clients. We are
individuals with different passions and strengths who take as much
joy in the work we do as from those we work with. Today, we have a
team that is invested in creating new solutions that lean forward,
challenge the status quo, but also reflect our intimate knowledge
of our customers' business. Over the years, we have fostered a
culture in which we are united by shared values-passion,
solidarity, generosity, curiosity, and boldness-and these come
alive in the work we do and how we do it.Together, we know our
people are our difference-for our clients and our colleagues.Are
you ready to:
- Work alongside a dedicated and diverse set of people to offer
honest advice and practical guidance to our clients?
- Learn and grow by taking advantage of every opportunity
available to you?
- Join a company which prides itself on its shared values and
inclusive culture?
- Be the difference and make it happen?MetaPhase is seeking a
ServiceNow Technical Architect with a minimum of six (6) years of
overall IT experience with a current CTA certification to be a part
of a Federal IT team supporting our clients to transform their
business and solve complex problems leveraging ServiceNow. You will
be stepping into a growing team where you can leverage your
expertise in ServiceNow to deliver on existing engagements and to
play a role in standing up our corporate ServiceNow Business
Practice. Role Summary: As a technical leader, you will establish
yourself as a Subject Matter Expert and liaison among clients
(current and future), business partners, technical resources, and
project stakeholders, and serve as lead and mentor for team
members. The ServiceNow Technical Architect will oversee projects
from an architecture design perspective through implementation,
providing leadership and advocacy, as well as providing hands-on
support as needed and assisting in troubleshooting/problem-solving.
The ServiceNow Technical Architect will provide technical expertise
on a range of ServiceNow efforts, from ongoing O&M projects to
enterprise business transformation planning and implementation
efforts. In transformation efforts, you will work with project
teams to understand our clients' business transformation
objectives, translate client needs into specific technical
requirements, and define a ServiceNow solution to meet those
requirements. You will be client-facing, collaborating with team
members to develop and implement these requirements through
ServiceNow - making ServiceNow architectural decisions, setting
technical standards, matching solutions to business problems and
helping our clients get the most from their ServiceNow
investment.This role requires one to serve as the architect and
lead developer and support several engagements at any given
time.What You Will Be Doing:
- Attend senior management-level and stakeholder meetings to
obtain business requirements, offer solutions, and serve as an
expert on ServiceNow tool capabilities.
- Lead technical team discussions around ServiceNow solution
design, and architecture on larger development efforts such as
integrations or new module implementations or customizations.
- Provide and ensure adherence to development guidelines as it
relates to security, performance, re-usability, scalability and
stability, code reviews, API usage
- Collaborate with teams and clients to develop and maintain
technical roadmap for ServiceNow platform that aligns with customer
transformation objectives and balances technical and business
needs
- Lead Technical aspects of ServiceNow implementation projects
and provide advanced technical support in ServiceNow tool
configuration and custom development - Design, Development, and
Implementation of ServiceNow customization including, but not
limited to: core setup, workflow administration, reporting, data
imports, custom scripting, and third-party software
integrations.
- Create and maintain design specifications, architectural
diagrams, and process diagrams supporting and communicating changes
to ServiceNow platform applications.
- Support business capture efforts across multiple federal
markets by serving as the ServiceNow SME and contributing to
proposals/responses, marketing materials, case studies, and
participating in presentations and/or challenges.
- Contribute to MetaPhase's ServiceNow service line by
maintaining ServiceNow sandbox environments, working with other
team members to develop/configure modules and applications for
training or demo purposes, test upgrades/updates and new
features.
- Serve as a lead and mentor for team members supporting
ServiceNow projects and looking to grow their ServiceNow skills;
and support recruiting team when interviewing ServiceNow resources.
What We Need From You (Required):
- 6+ years of overall IT experience.
- 2+ years of experience as a ServiceNow Enterprise Architect
and/or ServiceNow Developer.
- Experience solutioning, designing, and implementing ServiceNow
Cloud Platform solutions integrating with other Cloud Applications
and Data Sources
- Experience building scoped applications
- Strong written and verbal communication skills with
demonstrated ability to influence and consult (providing options
with pros, cons and risks) around all key technical decisions
- Hold ServiceNow certifications including Certified System
Administrator (CSA) and Certified Application Developer (CAD), and
at least one Certified Implementation Specialist (CIS)
certification. Certified Technical Architect (CTA).
- Experience supporting federal clients desired. Work
LocationRemote in the U.S. TravelNoneEducation LevelMinimum
Bachelor's degree in Information Technology, Business or related
fieldClearance LevelThis position requires the ability to gain a
Public Trust clearance.About MetaPhase ConsultingMetaPhase
Consulting is different with a purpose - demonstrating a new
approach to the industry that puts employees and culture first! We
continue to be recognized by industry as one of the fastest-growing
and most impactful consultancies in the nation, and are
aggressively hiring to grow our team:Fastest Growing
- Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023
- Washington Technology Fast 50 Award - 2020, 2021
- Financial Times America's Fastest Growing Companies - 2021,
2022, 2023Best Places to Work
- Washington Post Top Workplaces - 2022, 2023
- Washington's Business Journal's Best Places to Work - 2021,
2022
- Virginia Businesses Best Place to Work - 2021, 2022, 2023
- Northern Virginia Technology Council Top 100 Technology Firms -
2020Company & Individual Awards
- 2021 Washington Business Journal Small Business - CEO of the
Year
- 2021FedScoop50 - Industry Leadership Award Nominee
- 2021, 2023 Moxie Award Finalist
- 2022 SECAF Government Contractor Awards ($27.5 to $50 Million
in Revenue)
- 2022FedScoopBest Bosses Finalist - Brett McLaren
- 2022 Washington Business Journal 40 under 40 - Brett
McLaren
- 2022FedHealthIT and G2XChange Women in in Leadership Awards -
Beth Angerman
- 2022 George Mason University Prominent Patriots in Business -
Fred Costa
- 2022TiEDC Capital ELITE Award
- 2023 Elev8 EngageGovConFinalist
- 2023 Maryland Tech Council ICON Awards Finalist for Government
Contracting Company of the Year: Over $50 Million
- 2023 Greater Washington Government Contractor of the Year ($25
to $75 million) Awards FinalistMetaPhase Consulting is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status, or any other factors
protected by federal, state, or local law.#LI-Remote#dice
#J-18808-Ljbffr
Keywords: MetaPhase Consulting, Washington DC , ServiceNow Technical Architect, IT / Software / Systems , Washington, DC
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